Do You Need a DSL Filter w/Ooma & No Traditional Land Line?

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bmccollum
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Joined: Tue Jul 06, 2010 6:40 am

Do You Need a DSL Filter w/Ooma & No Traditional Land Line?

Post by bmccollum » Tue Oct 11, 2011 8:29 am

If we're completely disconnecting and cutting-off traditional phone service from our carrier (AT&T), do we still need a DSL filter to be installed within the mix in order to use the Ooma Telo, or is the DSL Filter now no longer a necessity once the traditional landline service is disconnected?

thunderbird
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Joined: Mon Nov 08, 2010 4:41 pm

Re: Do You Need a DSL Filter w/Ooma & No Traditional Land Line?

Post by thunderbird » Tue Oct 11, 2011 8:35 am

bmccollum wrote:If we're completely disconnecting and cutting-off traditional phone service from our carrier (AT&T), do we still need a DSL filter to be installed within the mix in order to use the Ooma Telo, or is the DSL Filter now no longer a necessity once the traditional landline service is disconnected?
No, a DSL filter isn't requred. If using Fax, some people find that a DSL filter installed in the phone line from the Ooma Telo to the Fax machine, installed in the reverse direction, helps with Faxing.

bmccollum
Posts: 89
Joined: Tue Jul 06, 2010 6:40 am

Re: Do You Need a DSL Filter w/Ooma & No Traditional Land Line?

Post by bmccollum » Tue Oct 11, 2011 9:00 am

Could having a dsl filter installed make issues with using phone service through the ooma telo even worse?

thunderbird
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Joined: Mon Nov 08, 2010 4:41 pm

Re: Do You Need a DSL Filter w/Ooma & No Traditional Land Line?

Post by thunderbird » Tue Oct 11, 2011 9:41 am

bmccollum wrote:Could having a dsl filter installed make issues with using phone service through the ooma telo even worse?
What are the issues?

If only the Ooma phone service is used, remove the DSL fliter and test.

bmccollum
Posts: 89
Joined: Tue Jul 06, 2010 6:40 am

Re: Do You Need a DSL Filter w/Ooma & No Traditional Land Line?

Post by bmccollum » Tue Oct 11, 2011 9:48 am

Issues are very long voice transmission delays in conversations to where each party steps on the other person's words, and occasional popping and cracking during a phone call.

thunderbird
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Joined: Mon Nov 08, 2010 4:41 pm

Re: Do You Need a DSL Filter w/Ooma & No Traditional Land Line?

Post by thunderbird » Tue Oct 11, 2011 10:13 am

bmccollum wrote:Issues are very long voice transmission delays in conversations to where each party steps on the other person's words, and occasional popping and cracking during a phone call.
I doubt that a DSL filter would make a difference with Delay. You may have Half-Duplex problems though. Half-Duplex problems can be caused by several things, but a defective Modem would be the first place to look. You could barrow a modem from a friend or relative, for testing, or purchase a Modem and try it, and if it doesn't help, return the modem.

bmccollum
Posts: 89
Joined: Tue Jul 06, 2010 6:40 am

Re: Do You Need a DSL Filter w/Ooma & No Traditional Land Line?

Post by bmccollum » Tue Oct 11, 2011 10:25 am

Definitely thinking of ditching the 2Wire 2701-HG provided by AT&T and trying another brand to see if that unit seems to be the source of the issues.

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