PREMIER auto-upgrades to Subscription After 3 days?

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Greg4ooma
Posts: 34
Joined: Mon Sep 26, 2011 6:53 pm

PREMIER auto-upgrades to Subscription After 3 days?

Post by Greg4ooma » Tue Oct 04, 2011 6:35 pm

Resolved (for now)
Last edited by Greg4ooma on Wed Oct 05, 2011 1:19 pm, edited 1 time in total.

Greg4ooma
Posts: 34
Joined: Mon Sep 26, 2011 6:53 pm

Quirky Website Account information WRONG!

Post by Greg4ooma » Tue Oct 04, 2011 7:15 pm

Resolved (for now).
Last edited by Greg4ooma on Wed Oct 05, 2011 1:20 pm, edited 1 time in total.

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: PREMIER auto-upgrades to Subscription After 3 days?

Post by southsound » Tue Oct 04, 2011 8:43 pm

Ooma has done something that is totally botched up the real status of users. I have Lifetime Premier on my Telo. The account information on my.ooma.com shows I have BASIC! I'd give them a few days to get things worked out. Obviously, the folks that do changes to the website have made some errors in coding. Ooma is a fair company so I am sure that they will take care of things pretty quickly.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

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