But for some strange reason, when I connect the wall port to the wall on the hub and try to connect my scout in another room. I get all red on the bottom row of buttons on the scout. No blue tab. Just a red tab and all of the buttons on the bottom row is red. When i pick up the phone connected to the scout there is a dial tone and I can dial out. (ex. i dial my cell phone and it says its my home number) but when I call the house only the phone connected to the hub rings.
Does ATT still own my house line? Should I wait a little longer for my scout to work?? I dont' know what to do? Any advice? Thanks in advance.
All 4 bottom buttons on a scout lit means the scout can't connect to the hub. See page 40 of the User Guide. Double check your wiring.dennisSYNd wrote:But for some strange reason, when I connect the wall port to the wall on the hub and try to connect my scout in another room. I get all red on the bottom row of buttons on the scout. No blue tab. Just a red tab and all of the buttons on the bottom row is red.
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
If the Scout is working:
I'm understanding you are not using your landline any longer. You may need to disconnect the landline from the house wiring at your telco box outside. Sometimes there is enough voltage on the line to interfer with ooma's hpna signal coming from the hub.
Disconnecting is usually just a matter of unplugging a phone type plug in the box.
Also, just to be sure make sure all phone patch cables are working ones.
If you had landline from ATT then you should disconnect your home circuit from the outside network. Unplug two wires coming from company side to customer access side in the telephone connection box outside your home. You will find the connection diagram inside the panel door.dennisSYNd wrote:never tried using my scout before because i had the temp number and didn't want it all over the house.
i have cable service.
Hope this helps.
I did the wall-to-wall suggestion. It looks like the scout works fine.
I live in an apartment complex, so I guess I have to ask my manager about the telephone box outside to see if that is the problem. Thanks. Let you know if it works.
right now i split the phone port on the main hub and its a temporary work around.