Phones are working but no lights on Telo

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junie
Posts: 15
Joined: Tue Sep 20, 2011 5:38 pm

Phones are working but no lights on Telo

Post by junie » Tue Sep 20, 2011 5:41 pm

Incoming call and outgoing works fine but there are no lights on the Telo box......everything seems to be plugged in properly.
Anyone know what the problem could be?

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lbmofo
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Location: Greater Seattle
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Re: Phones are working but no lights on Telo

Post by lbmofo » Tue Sep 20, 2011 6:02 pm

Have you checked the light level? Maybe turned off.

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Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
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junie
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Joined: Tue Sep 20, 2011 5:38 pm

Re: Phones are working but no lights on Telo

Post by junie » Tue Sep 20, 2011 6:05 pm

No I have not.......is it a switch? Where is it located?

junie
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Joined: Tue Sep 20, 2011 5:38 pm

Re: Phones are working but no lights on Telo

Post by junie » Tue Sep 20, 2011 6:07 pm

Duh! Sorry did not see the link.....I will check out the link and hopefully resolve this. Thanks!

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lbmofo
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Location: Greater Seattle
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Re: Phones are working but no lights on Telo

Post by lbmofo » Tue Sep 20, 2011 6:08 pm

It is the middle symbol on the top 3 symbols. Just press that to cycle through the light level settings.

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Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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junie
Posts: 15
Joined: Tue Sep 20, 2011 5:38 pm

Re: Phones are working but no lights on Telo

Post by junie » Tue Sep 20, 2011 6:10 pm

Very cool!! Yep that was it. Thanks for the help and link. I think the cat stepped on it and it went off.

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lbmofo
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Location: Greater Seattle
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Re: Phones are working but no lights on Telo

Post by lbmofo » Tue Sep 20, 2011 6:12 pm

Welcome to Ooma forum!
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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junie
Posts: 15
Joined: Tue Sep 20, 2011 5:38 pm

Re: Phones are working but no lights on Telo

Post by junie » Tue Sep 20, 2011 6:22 pm

Thank you. Happy to be here.

Jacktextor
Posts: 1
Joined: Mon Dec 15, 2014 4:27 am

Re: Phones are working but no lights on Telo

Post by Jacktextor » Mon Dec 15, 2014 4:30 am

My phones are working but no lights. I've tried all the buttons including the dimmer.
Thanks!

melynne
Posts: 1
Joined: Thu Jun 23, 2016 6:14 pm

Re: Phones are working but no lights on Telo

Post by melynne » Thu Jun 23, 2016 6:20 pm

Cannot find the light dimmer button. System is working, just no lights.

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