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#87261 by rr123
Sat Sep 17, 2011 5:13 pm
I just installed my device and all symbols are blue on the device. I was able to receive a call but when I tried to dial out, i get a busy signal when I tried my cell phone. Any suggestions?
#87267 by thunderbird
Sun Sep 18, 2011 12:05 am
rr123 wrote:I just installed my device and all symbols are blue on the device. I was able to receive a call but when I tried to dial out, i get a busy signal when I tried my cell phone. Any suggestions?

Ten digit calling Enable is located at https://my.ooma.com/system.

You could also try dialing *99 before the number you are dialing. Example *99-1-xxx-xxx-xxx. Sometimes all you have to do is dial the *99 one or two times, and after that the Ooma phone system will function normally.
#87269 by HotTub
Sun Sep 18, 2011 2:15 am
rr123 wrote:I just installed my device and all symbols are blue on the device. I was able to receive a call but when I tried to dial out, i get a busy signal when I tried my cell phone. Any suggestions?


I had this problem too after I installed my system. I had put all the numbers using the 10 digit format into my phone but failed to check the box to allow 10 digit dialing that can be found here. https://my.ooma.com/system
Also had to boot the Omaa (power off, wait a minute and then power on) after checking the box and clicking on save. Been working fine since. :D

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