Here is the instuctions that I have for the Hub Factory reset, which is a little different from yours. It says to wait until the lights stop flashing.jk1120 wrote:Can you explain, when to let go of the ooma button? Not sure, when "flashing" is done?
Hub and/or Scout factory reset sequence:
1) Remove the power for the Ooma device.
2) Hold down the Ooma tab [blue light] and connect the power. Hold for 30 seconds until all the lights start flashing.
Once the lights stop flashing, release the Ooma tab and the device will reset to factory settings.
Some people say they have to do the reset several times in a row before they have success.