Removing Temporary Number

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Posts: 1
Joined: Sat Sep 10, 2011 10:13 am

Removing Temporary Number

Post by OldRV » Sat Sep 10, 2011 10:40 am

I'm a new Ooma Telo user.
Ooma ported over my land line yesterday. I was completely surprised at how fast and well everything happened. The porting process took only 2 days after I submitted my request...Thanks.
The original land line phones are connected to the Ooma. The POTS line to the house was manually disconnected.
I already paid for the Premier service for a year. Right now, the original temporary number still shows up as a shared number. I've read that this number should go away after some point. I don't want it. Is there a time frame before this number is removed? Do I need to perform any action such as deleting Voice Mail messages? My wife would prefer to have a different area code number as the shared line but I can't make this happen until the temporary number goes away.
Thanks in advance for any help offered

Posts: 7240
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Removing Temporary Number

Post by murphy » Sat Sep 10, 2011 11:09 am

Call Customer Support and tell them you didn't want to keep the temporary number.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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