Cable from Internet to Router

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BigPoppy
Posts: 1
Joined: Tue Aug 23, 2011 11:41 am

Cable from Internet to Router

Post by BigPoppy » Tue Aug 23, 2011 11:42 am

I tried to use a standard ethernet cable and they don't work. Does this connection require a crossover cable?

Thanks in advance

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Cable from Internet to Router

Post by thunderbird » Tue Aug 23, 2011 3:15 pm

BigPoppy wrote:I tried to use a standard ethernet cable and they don't work. Does this connection require a crossover cable?

Thanks in advance
The Ethernet cable that come with Ooma device has in the past been reported to have been defective. Try another standard Ethernet cable.

Make sure you aren't using the phone cable. It's easy to get the cables mixed up.

Make sure you see the two lights lit, at the Ooma Device's Internet port. One is solid and the other will flash.

If you still can't get you Ooma device going, post what is happening. What lights you see. How you have your Ooma setup, Modem-Ooma-Router, or Modem-Router-Ooma.

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