Do I keep computer connected to Ooma?

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tekwrite
Posts: 6
Joined: Fri Jul 15, 2011 5:35 pm

Do I keep computer connected to Ooma?

Post by tekwrite » Fri Jul 15, 2011 5:38 pm

I have an integrated modem/router. I connected the To Internet to the router as the Option 2B instructions said. I also connected the PC to the Home Network port altho it is marked optional.

Internet speed is down and I cannot connect to network printers!

Do I disconnect the PC from Ooma?

murphy
Posts: 7166
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Do I keep computer connected to Ooma?

Post by murphy » Fri Jul 15, 2011 6:24 pm

Yes, disconnect the PC from Ooma and connect it to your router.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

tekwrite
Posts: 6
Joined: Fri Jul 15, 2011 5:35 pm

Re: Do I keep computer connected to Ooma?

Post by tekwrite » Fri Jul 15, 2011 6:59 pm

Thanks! NOW if I can just figure out if Ooma is preventing me from using a network printer. (Windows 7)

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Do I keep computer connected to Ooma?

Post by thunderbird » Fri Jul 15, 2011 11:21 pm

tekwrite wrote:Thanks! NOW if I can just figure out if Ooma is preventing me from using a network printer. (Windows 7)
Yes if your computer is connected to your Ooma device's Home port, it will block file and printer sharing.
When you re-connect your computer to your router's LAN, your network printing should return to normal.

Normally for the configuration Modem-Router-Ooma, the only time you temporarily connect a computer to the Ooma device's Home port, is to make adjustments in Ooma Setup, accessed by typing http://172.27.35.1 in your computer's browser window, when the computer is connected to your Ooma device's home port.

tekwrite
Posts: 6
Joined: Fri Jul 15, 2011 5:35 pm

Re: Do I keep computer connected to Ooma?

Post by tekwrite » Sat Jul 16, 2011 5:09 am

Thanks! The internet just got on steroids! I may reboot the main computer as printer sharing still does not work. I can see the printer and print jobs but no outout.

Maybe the DOCUMENTATION should say to disconnect after adjusting settings? I am a tech writer. :)

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Do I keep computer connected to Ooma?

Post by thunderbird » Sat Jul 16, 2011 9:26 am

tekwrite wrote:Thanks! The internet just got on steroids! I may reboot the main computer as printer sharing still does not work. I can see the printer and print jobs but no outout.

Maybe the DOCUMENTATION should say to disconnect after adjusting settings? I am a tech writer. :)
You may have to un-install and re-install the printer software in your computer.

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