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#83984 by bjanton
Sat Jul 02, 2011 1:50 pm
We have Ooma Premier but Caller ID does not show on TV. We ported our # and disconnected land line. ID shows up on our handsets just great but not on TV. We have Direct TV and I went into the menu and hit caller id and erased all previous ids and made sure it was turned on but still does not work. This is a feature that my wife really likes and would like to fix it for her. I read that someone had changed the # in the receiver by placing 99 in front of the # but do not know to do this. Hope someone can help. Bob
#83986 by thunderbird
Sat Jul 02, 2011 2:17 pm
bjanton wrote:We have Ooma Premier but Caller ID does not show on TV. We ported our # and disconnected land line. ID shows up on our handsets just great but not on TV. We have Direct TV and I went into the menu and hit caller id and erased all previous ids and made sure it was turned on but still does not work. This is a feature that my wife really likes and would like to fix it for her. I read that someone had changed the # in the receiver by placing 99 in front of the # but do not know to do this. Hope someone can help. Bob


Maybe this will help.

viewtopic.php?f=2&t=11352&p=79220&hilit=Direct+TV#p79220
#83989 by bjanton
Sat Jul 02, 2011 5:48 pm
Thanks for the reply. This was the post that gave me the 99 idea but cannot come up with the settings thing on my box. Will try again. I have tried the rest except my TV and the telo are 2 far apart.
#83991 by southsound
Sat Jul 02, 2011 8:56 pm
The *99 prefix is only used to select a codec that is more data friendly - it should have no effect on your caller ID.

I am sure you have already checked this, but just to be sure, you have plugged the satellite box into the PHONE jack on the Telo - not the WALL jack, right?
#83992 by celblazer
Sat Jul 02, 2011 9:03 pm
My caller Id works the same with ooma as verizon land line did. It will work for a while then stop then work. Its the directv box not the ooma causing the problem. If I reset my directv box it will work for a while then stop. A reset usually fixes it for a bit.

Did you make sure the Directv box is hooked to the ooma line port with the cordless phone?
#83993 by bjanton
Sun Jul 03, 2011 7:23 am
The direct tv box is plugged into the wall jack and it works to order movies over the telo. The telo is in a different room and is plugged into the wall jack. Would that distribute throughout the house? The reset did not work.
#83994 by thunderbird
Sun Jul 03, 2011 7:36 am
bjanton wrote:The direct tv box is plugged into the wall jack and it works to order movies over the telo. The telo is in a different room and is plugged into the wall jack. Would that distribute throughout the house? The reset did not work.

Take a corded phone into the room where the Direct TV is plugged into a wall phone port. Unplugg the Direct TV phone cord and plug it into the corded phone. Test and make a phone call to make sure that the Direct TV phone port is working.
#83996 by bjanton
Sun Jul 03, 2011 8:32 am
Found an old cord phone and tried it but did not work, tried it in other wall ports that I knew had been working and the cord phone did not work with them either. I think the wall port must be active as I have ordered movies through the direct tv box since disconnected from the land line and it worked.
#83997 by thunderbird
Sun Jul 03, 2011 9:09 am
bjanton wrote:Found an old cord phone and tried it but did not work, tried it in other wall ports that I knew had been working and the cord phone did not work with them either. I think the wall port must be active as I have ordered movies through the direct tv box since disconnected from the land line and it worked.

What's the model numbe of your Direct TV box?

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