Just tell them you don't care whether or not the number was ported or not and that you just want to cancel service now. They have to cancel if you request it.EricSusch wrote:Well I just canceled the Verizon land line. I argued and argued and argued with the Verizon rep but she wouldn't acknowledge that the number was ported. I said that Verizon was required to recognize that the number was ported per NPAC agreement. She refused to acknowledge that too. I guess we'll find out tomorrow what happens.
I’m at my wits end playing referee between Ooma and Verizon
Re: I’m at my wits end playing referee between Ooma and Verizon
Customer since August 2009
Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs
Lifetime Premier Subscription
iPhone 7 Plus w/Ooma Mobile App
Internet: AT&T U-Verse 50Mbps
Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs
Lifetime Premier Subscription
iPhone 7 Plus w/Ooma Mobile App
Internet: AT&T U-Verse 50Mbps
Re: I’m at my wits end playing referee between Ooma and Verizon
How did this turn out???
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johncasey37
- Posts: 7
- Joined: Tue Aug 17, 2010 12:07 pm
Re: I’m at my wits end playing referee between Ooma and Verizon
OOMA will not release my number. Error says the same thing all the time, no matter what I enter. "Billing zip code does not match" Bull Sh_t. i even changed it on OOMA and my port request, same error. Does not matter what PIN i put in. on about my 8th try. Making me crazy, which has to be the point.