Buying Used Ooma Telo

Need extra help installing your Ooma Hub or Telo system? Let us know.
Post Reply
debonas
Posts: 18
Joined: Tue Dec 23, 2008 11:01 pm

Buying Used Ooma Telo

Post by debonas » Fri Apr 22, 2011 1:31 pm

Hi,

I recently bought a used ooma telo from craigslist.
The person who sold me the device said the device has been activated.

Now I have option to keep my number or reactivate it.
As I see, if I need to re-activate it, I will need to pay ooma.

But if I need to keep the number, I need the www.myooma.com access which I dont have.
As the the seller has registered with the website and he wont give me his user id and password.

So what do I need to do to keep the number same and (not re-activate) but get access to
the web portal ?

Thanks
Debonas
Thanks,
Debonas

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: Buying Used Ooma Telo

Post by lbmofo » Fri Apr 22, 2011 2:25 pm

Transfer of ownership is $79.99

https://www.ooma.com/legal/rates

Did Vonage kick you out for racking up too many international minutes? :)
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

User avatar
EA PA
Posts: 576
Joined: Sat Jan 22, 2011 11:19 am

Re: Buying Used Ooma Telo

Post by EA PA » Fri Apr 22, 2011 3:25 pm

lbmofo - Wow - pricey :( !

I assume this fee does not apply to the refurbs on Woot - correct?
Customer Since: 12/2010
Telecom Equipment: 1 Telo, 1 Handset, (4) Dect 6 Uniden DECT1580-4WXTPT
IN THE MONEY: 09/2011
Poor Legacy Carrier: Frontier

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: Buying Used Ooma Telo

Post by lbmofo » Fri Apr 22, 2011 6:15 pm

Factory refurbs incur no reactivation fees. Only used ones. Nice avatar btw.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

User avatar
EA PA
Posts: 576
Joined: Sat Jan 22, 2011 11:19 am

Re: Buying Used Ooma Telo

Post by EA PA » Sat Apr 23, 2011 2:46 am

lbmofo wrote:Factory refurbs incur no reactivation fees. Only used ones. Nice avatar btw.
Yes, I found it, I missed the first time. And, thanks!

What is the difference between a used device and a refurbished device?
Refurbished devices are units that have been returned to Ooma and which have been restored to factory new condition, tested for functionality and repackaged for sale. Refurbished Ooma products do not need to be reactivated and come with our standard one-year warranty. You can learn more by reading our refurbished devices FAQ.
Customer Since: 12/2010
Telecom Equipment: 1 Telo, 1 Handset, (4) Dect 6 Uniden DECT1580-4WXTPT
IN THE MONEY: 09/2011
Poor Legacy Carrier: Frontier

Post Reply