Advanced settings access

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ameneses54
Posts: 82
Joined: Thu Apr 14, 2011 6:05 pm

Advanced settings access

Post by ameneses54 » Sat Apr 16, 2011 7:45 am

I'm using Ooma Telo with UVERSE and as such an integrated modem/router(2wire) and had no problem with the initial installation.
Now,I've been attempting to access setup "setup.ooma.com or Http://172.27.35.1" , but I can't connect even though I've tried most advise I've found on the web from support.
The phone is working perfectly, but I want to access advanced features
I'd appreciate your help ASAP.

Arturo

murphy
Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Advanced settings access

Post by murphy » Sat Apr 16, 2011 7:53 am

You must connect a computer to the Ooma Home jack to access the setup page.
If you are using a laptop, turn off the radio in the computer to force it to use the hard wired connection.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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