My configuration is Modem -> Router -> OOMA.
MODEM Port MAC Address - Set Built in.
The internal port is not connected.
External IP set to static.
DMZ set to internal ip of OOMA ( to connect to it from lan)
My connection is solid, > 20Mb down and > 4Mb up.
The device will work fine for several hours on incoming and outgoing calls. Then randomly it freezes. This has been happening for several weeks (since I have had it). When it freezes I cannot connect to it on the external port forward or the internal connection. I would love to see some logs on it to know what is happening. Can someone from support check the logs?
Thanks,
Dave
MODEM Port MAC Address - Set Built in.
The internal port is not connected.
External IP set to static.
DMZ set to internal ip of OOMA ( to connect to it from lan)
My connection is solid, > 20Mb down and > 4Mb up.
The device will work fine for several hours on incoming and outgoing calls. Then randomly it freezes. This has been happening for several weeks (since I have had it). When it freezes I cannot connect to it on the external port forward or the internal connection. I would love to see some logs on it to know what is happening. Can someone from support check the logs?
Thanks,
Dave