Need extra help installing your Ooma Hub or Telo system? Let us know.
#5556 by tommies
Sat Mar 28, 2009 12:40 pm
First, make sure that the modem port on the ooma connect to a LAN port on the router, use the cable that comes with ooma. The WAN port on the router connect to the Ethernet port of the modem.

Second, power cycle them all in order: 1-modem, 2-router, and then 3-ooma hub. If ooma tab does not turn blue, what is the light pattern on the hub (which buttons is red?)

Power cycle: unplug the power cord, wait 10 to 15 seconds then plug back.
#5557 by funone46
Sat Mar 28, 2009 12:43 pm
Thanks tommies, all is blue now, Please read below
Last edited by funone46 on Sat Mar 28, 2009 12:47 pm, edited 1 time in total.
#5558 by funone46
Sat Mar 28, 2009 12:43 pm
It looks like a safety issue too. I went into the linksys setting and added the mac address. All seems to work ok. Do I need to do anything with the auto dhcp settings? And how or should I do a firmware upgrade on my wrt54g?
#5560 by WayneDsr
Sat Mar 28, 2009 1:03 pm
If you have your ooma hub connected to the router as a pc would you should need to change anything. Firmware upgrades on the Linksys should be the same as before. DHCP on the router has already given ooma hub an IP address if all work fine.

Wayne
#5561 by funone46
Sat Mar 28, 2009 1:09 pm
Thanks Wayne, All seems to be working fine. I love the way people on this forum are willing to help us computer illiterate ones
#5562 by WayneDsr
Sat Mar 28, 2009 1:21 pm
The only difference between the "literate" and "illiterate" computer users is that we made our mistakes before you did! :-)

Glad to help!

Wayne
#5563 by funone46
Sat Mar 28, 2009 1:40 pm
Funny. And so true. Thanks again.
#5579 by lohertz
Sat Mar 28, 2009 6:31 pm
WayneDsr wrote:The only difference between the "literate" and "illiterate" computer users is that we made our mistakes before you did! :-)


So true. :)
#5612 by raydude
Mon Mar 30, 2009 10:48 am
Hi Guys,

Good thread. I have my ooma behind an Asus WL-500W. I enabled its prioritization for video / voip and it broke the ooma. So I came here and found this thread.

I'll be fixing his IP and configuring QOS (if the router has it) tonight.

One question: is there a port I can open on my router to make it so the ooma doesn't have to poll? I figure its got to be more efficient for the outside ooma devices to have direct access the device.

Its easy to setup a port forward, does anyone know what ports ooma use?

Thanks in advance,

Brian

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