Got my ooma and activated it online. Connected the Ethernet per option 2B (TO INTERNET) to my switch. Nothing connected to HOME NETWORK. Plugged a phone into PHONE port. Plugged in the power and after a few minutes the logo was blue. Made a call from ooma & called ooma successfully.
Having everything working successfully, I next wanted to move ooma upstairs. Unplugged ooma's power and Ethernet cable. Took everything upstairs. Plugged ooma's Ethernet cable into an Ethernet jack in the living room, and plugged the power in.
Expected everything to work just like it did, but this time, ooma's bottom row of icons cycled for a couple minutes, then the logo turned red for a while, and then all lights shut off. No dial tone in the phone, no joy.
To rule out a connectivity problem in the living room Ethernet jack, took everything back downstairs and plugged ooma into the switch again. Same result...cycling bottom row and then the red logo and then no lights.
I'm completely at a loss, can't figure out what went wrong. I'd appreciate any tips or suggestions.
But -- in plugging and carrying, might you also have plugged a cable into the wrong hole?
So it seems that when I initially unplugged the unit and moved it upstairs, upon powering back on, ooma's brightness settings changed or reset such that they were turned down all the way. And maybe I tried the phone too soon, before the unit had booted completely. And that a red logo followed by a blue logo is a normal bootup sequence (which is a little confusing). Sigh. Doh. I'm back in business at least.