New Ooma... No longer can use network printer

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Glacier
Posts: 41
Joined: Fri Feb 04, 2011 1:52 pm

New Ooma... No longer can use network printer

Post by Glacier » Fri Feb 04, 2011 2:03 pm

I just purchased an Ooma and hoping this goes well and so far the phone works so that's good. I have a few other questions but I'll start with the one that's the most important for me right now as I need my printer for work.

I tried to print today and I can no longer use my network printer on the main computer and no longer can see the workgroup computers or the printer. I reset the network but no luck. I can print from all other network printers... just not the main one. The router, modem and Ooma are hooked up with this main computer. Any help would be appreciated! Thank you.

P.S. I hooked it up behind the router so it would prioritize calls.

murphy
Posts: 7238
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: New Ooma... No longer can use network printer

Post by murphy » Fri Feb 04, 2011 2:06 pm

If you have the Ooma box behind your router do not connect anything to the Ooma's Home port.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Glacier
Posts: 41
Joined: Fri Feb 04, 2011 1:52 pm

Re: New Ooma... No longer can use network printer

Post by Glacier » Fri Feb 04, 2011 8:39 pm

Thank you!!! It worked and I can print again. Is this the best configuration?

murphy
Posts: 7238
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: New Ooma... No longer can use network printer

Post by murphy » Sat Feb 05, 2011 4:08 am

Glacier wrote:Thank you!!! It worked and I can print again. Is this the best configuration?
Best is relative to your situation. For me it is best and has been working fine for two years.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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