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- Posts: 1
- Joined: Tue Feb 01, 2011 12:49 pm
I've had my Ooma Telo for a couple months now, and every since I installed it, the middle column of buttons (Brightness, Line 1, Trash, and Play) buttons do not work. At first, I thought it was just how it was, but then after reading the documentation talking about how the brightness can be changed, I tried the brightness button and it didn't work. When I got to line 2, then try to go back to line 1, I can't since that button doesn't work either. It seems like that entire column does not work.
Any advice? Do I need to get a replacement?
- Posts: 7166
- Joined: Tue Jan 27, 2009 12:49 pm
- Location: Pennsylvania
Power cycle it. If it still doesn't work, call customer support.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx