Problem of receiving fax with Hub

[neuron66]

I just bought ooma Hub. I setup Hub behind router, i.e., cable modem-Netgear router-Hub-Fax/phone. I have NO problem to send fax but can not receive incoming fax. I even took phone off Hub and only leave Fax machine on Hub. It still does not work. If I dialed the number that is forwarded to my ooma phone number, the same fax machine can receive the fax. Any idea? Thanks.

[ntoy]

Hello,

Tried Modem>Ooma config?

[neuron66]

Hello,

Tried Modem>Ooma config?

That configuration fixes the problem. Thank you!

[tom42]

I have the same problem. Sending Fax OK but not receiving Fax.
Please explain more: Try Modem > ooma.config ?? => What I have to do please ???

[neuron66]

As stated above, I use connection of " Modem-ooma Hub-Router-phone/fax" and make fax working.

I have the same problem. Sending Fax OK but not receiving Fax.
Please explain more: Try Modem > ooma.config ?? => What I have to do please ???

[spongebob]

Have you toggle EMC on/off when receiving? Try with EMC off, good luck.

spongebob