Handset Registration

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rogressem
Posts: 8
Joined: Fri Dec 03, 2010 5:46 pm

Handset Registration

Post by rogressem » Thu Dec 16, 2010 9:26 am

I'm unable to get my new handset to register with my Telo (first handset, don't have any others to try).

I've tried the power off, hold left and 0 key, power on trick, but the phone just says 'Auto Registration'.

Unfortunately, I wasn't in front of the phone when I called support, but she told me to enter the PIN when it says 'Auto Registration' on the handset. Does that sound right? I thought it was supposed to beep and prompt me for the pin?

I've reset the Telo and tried all the tricks.

murphy
Posts: 7166
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Handset Registration

Post by murphy » Thu Dec 16, 2010 9:32 am

You didn't mention it so I will ask.
Did you press and hold the "Antenna" key (upper right corner) on the Telo until it starts to blink?
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

rogressem
Posts: 8
Joined: Fri Dec 03, 2010 5:46 pm

Re: Handset Registration

Post by rogressem » Thu Dec 16, 2010 6:52 pm

They are sending me a new handset. Never could get it to register.

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