Need extra help installing your Ooma Hub or Telo system? Let us know.
- Posts: 11
- Joined: Sun Nov 28, 2010 7:35 am
I have an external HD connected to my Apple Time Capsule router via USB. My itunes collection is on the external HD so that i can access my itunes songs from any other computer on my wireless home network.
Now i have ooma and i have connected it in front of the router so that router's WAN port is connected to the telo's Home Network port.
When i now go to another computer on the network and i run itunes, the computer can "see" all of the songs on the external HD, but when i click play, nothing happens.
- Posts: 554
- Joined: Fri Jun 11, 2010 2:02 pm
- Location: Portland, OR
Place the Ooma device behind the router, and connect all other devices to the router, never to the Ooma. Connect nothing at all behind the Ooma. This is not what Ooma's wacky instructions recommend, but it will cure your problem and prevent many others, while causing none at all.
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
I have no experience with external HD connected to router but you can try rebuilding your library: http://discussions.apple.com/thread.jsp ... �
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
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