10 digit dialing/ Caller ID

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marsha38b
Posts: 12
Joined: Thu Jun 20, 2013 12:50 pm

10 digit dialing/ Caller ID

Post by marsha38b » Fri Jul 05, 2013 7:39 am

Is there a setting in Ooma office for 10 digit dialing? Also to go along with this, caller ID info still is not going through to my phones, although it is included in emailed voicemails. I also have a Telo and the same phones work fine and show the caller ID info when hooked up to them, so I know it is not the phones themselves.

thunderbird
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Re: 10 digit dialing/ Caller ID

Post by thunderbird » Fri Jul 05, 2013 8:31 am

marsha38b wrote:Is there a setting in Ooma office for 10 digit dialing? Also to go along with this, caller ID info still is not going through to my phones, although it is included in emailed voicemails. I also have a Telo and the same phones work fine and show the caller ID info when hooked up to them, so I know it is not the phones themselves.
Ten digit dialing setting https://my.ooma.com/system .

Contact Ooma Customer Support for Caller Id problems.

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Hours: Weekdays 7am-7pm PT, Weekends 8am-5pm PT

marsha38b
Posts: 12
Joined: Thu Jun 20, 2013 12:50 pm

Re: 10 digit dialing/ Caller ID

Post by marsha38b » Fri Jul 05, 2013 9:05 am

That is just great for Ooma Telo, but I have Ooma Office. So back to my question, is there a way to turn on or off 10 digit dialing in Ooma Office?

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Dennis P
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Re: 10 digit dialing/ Caller ID

Post by Dennis P » Fri Jul 05, 2013 10:58 am

Ooma Office currently doesn't have the option for you to turn off permissive 10-digit dialing. We plan to add that as an option in the future.

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