Archived Comments from Nov 3rd Calling Outage

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trim81
Posts: 262
Joined: Thu Jul 31, 2008 9:14 pm

Re: ooma Service Status

Post by trim81 » Mon Nov 03, 2008 3:43 pm

I havent been able to receieve calls all day, will this problem be fixed soon???

mosmith99
Posts: 0
Joined: Mon Nov 03, 2008 3:42 pm

Re: ooma Service Status

Post by mosmith99 » Mon Nov 03, 2008 3:51 pm

I too have had no incoming service throughout most of the day - and none currently.

BluePlanet1
Posts: 1
Joined: Mon Nov 03, 2008 4:48 pm

Re: ooma Service Status

Post by BluePlanet1 » Mon Nov 03, 2008 4:49 pm

Cannot receive calls today (11/3). Sounds like a widespread issue.

trim81
Posts: 262
Joined: Thu Jul 31, 2008 9:14 pm

Re: ooma Service Status

Post by trim81 » Mon Nov 03, 2008 4:57 pm

i hope this issue gets resolved by tonight...I have a very important phone line ported over to Ooma...ugh

(understand that things arent always perfect however..it just sucks)

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Dennis P
Ooma Moderator
Posts: 1858
Joined: Fri Apr 25, 2008 9:09 am
Location: Palo Alto, CA
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Re: ooma Service Status

Post by Dennis P » Mon Nov 03, 2008 5:14 pm

We're doing everything we can right now. It is our top priority.

rsd3
Posts: 0
Joined: Mon Nov 03, 2008 5:48 pm

Re: ooma Service Status

Post by rsd3 » Mon Nov 03, 2008 5:50 pm

My incoming service still down at 8:45pm EST.

corbinzak
Posts: 39
Joined: Thu Jul 17, 2008 12:58 pm

Re: ooma Service Status

Post by corbinzak » Mon Nov 03, 2008 6:31 pm

Mine is still down (9:30) and after support hours ended. I hope this won't take all night.
9:50 service back up for me
Last edited by corbinzak on Mon Nov 03, 2008 7:00 pm, edited 1 time in total.

trim81
Posts: 262
Joined: Thu Jul 31, 2008 9:14 pm

Re: ooma Service Status

Post by trim81 » Mon Nov 03, 2008 6:33 pm

6:30pm PST service restored....

Bittersweet it feels like

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Dennis P
Ooma Moderator
Posts: 1858
Joined: Fri Apr 25, 2008 9:09 am
Location: Palo Alto, CA
Contact:

Re: ooma Service Status

Post by Dennis P » Mon Nov 03, 2008 7:20 pm

Yes, inbound calls for all customers are finally back up. Thank you for everyone's patience.

oomahopeful
Posts: 0
Joined: Tue Nov 04, 2008 3:55 pm

Re: ooma Service Status

Post by oomahopeful » Tue Nov 04, 2008 3:57 pm

My service has been pretty spotty. Phone service has been down most of the last 2 days and I've only had this thing setup for about a week. :(

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