ooma Outages - Corrective action plan

Stay informed with the latest ooma feature updates and service status. Note: New Topics cannot be created in this forum.
Locked
talker
Posts: 1
Joined: Thu Jan 21, 2010 5:04 pm

Re: ooma Outages - Corrective action plan

Post by talker » Thu Jan 21, 2010 5:10 pm

My service has been going on and off all day. I'm in New Hyde Park, New York.

windhaven1077
Posts: 1
Joined: Wed May 06, 2009 4:45 pm

Re: ooma Outages - Corrective action plan

Post by windhaven1077 » Thu Jan 21, 2010 5:12 pm

My service has been going on and off all day. I'm in Torrance,CA

J.Correy
Posts: 1
Joined: Thu Jan 21, 2010 5:08 pm

Re: ooma Outages - Corrective action plan

Post by J.Correy » Thu Jan 21, 2010 5:13 pm

Seems to be back up, just made a call....Northern VA

funone46
Posts: 145
Joined: Tue Feb 24, 2009 1:47 pm

Re: ooma Outages - Corrective action plan

Post by funone46 » Thu Jan 21, 2010 5:15 pm

tetralite wrote:One of my ooma hubs just savagely attacked the cat, crashed through the front door and drove off in my car! I tried calling it from my land line and it just said "So long sucker!" and hung up.

Well, don't you all think we needed some comic relief?

Still can't make calls even with blue lights. Also tried calling one ooma number from the other ooma number and get busy signal when both units are showing blue lights.
That is too damn funny. Thanks
Ooma customer since Febuary 2009 - savings so far $ 1000.00
Ooma hardware Hub/Scout
LIFETIME PREMIER MEMBER

tetralite
Posts: 8
Joined: Thu Jan 21, 2010 1:56 pm

Re: ooma Outages - Corrective action plan

Post by tetralite » Thu Jan 21, 2010 5:20 pm

I could make calls earlier today when service (and blue light) was going up and down, but now lights are still cycling between red and blue and calls don't go through either way when lights are blue. So it has got worse for me in Seattle over the course of the day. If you ooma is working now it doesn't mean it is going to continue to work until ooma REALLY gets this fixed -- it ain't over yet!

Todd H
Posts: 11
Joined: Sun Sep 27, 2009 6:45 am

Re: ooma Outages - Corrective action plan

Post by Todd H » Thu Jan 21, 2010 5:21 pm

Service going in and out here in Eastman Georgia all day.

tkeppell
Posts: 8
Joined: Tue Mar 24, 2009 10:04 am

Re: ooma Outages - Corrective action plan

Post by tkeppell » Thu Jan 21, 2010 5:23 pm

Dallas, TX. 7:18 pm CT

I can make outbound calls but inbound calls are not coming. The inbound calls are going to my cell since I configured Ooma to forward in case of a network outage. What's going on?

Any ETA?

tetralite
Posts: 8
Joined: Thu Jan 21, 2010 1:56 pm

Re: ooma Outages - Corrective action plan

Post by tetralite » Thu Jan 21, 2010 5:32 pm

Okay, I just made a call to my land line and it actually went through, but I'll bet you a nickel the blue light is going to go red again any minute.
I paused 20 seconds in writing this post and the light just went red again. Everyone owes me a nickel! What's that? No takers?
Another few seconds and it is now blue again.
Waiting... waiting... okay, it's been almost a minute of solid blue... IT MUST BE FIXED! RIGHT? Sure!
Just went red again.
Now blue.
No more bets.

dgturnerr
Posts: 1
Joined: Thu Jan 21, 2010 5:28 pm

Re: ooma Outages - Corrective action plan

Post by dgturnerr » Thu Jan 21, 2010 5:32 pm

Ridgecrest, CA: 4-5pm up and down, yet internet OK.

amoney
Posts: 586
Joined: Tue Dec 22, 2009 9:43 pm

Re: ooma Outages - Corrective action plan

Post by amoney » Thu Jan 21, 2010 5:39 pm

tetralite wrote:Okay, I just made a call to my land line and it actually went through, but I'll bet you a nickel the blue light is going to go red again any minute.
I paused 20 seconds in writing this post and the light just went red again. Everyone owes me a nickel! What's that? No takers?
Another few seconds and it is now blue again.
Waiting... waiting... okay, it's been almost a minute of solid blue... IT MUST BE FIXED! RIGHT? Sure!
Just went red again.
Now blue.
No more bets.
Now thats funny.
Comcast > Telo > WRT54G

Locked