April 15th 2009 Outage

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jpvaughn
Posts: 2
Joined: Wed Apr 15, 2009 7:39 am

Re: April 15th 2009 Outage

Post by jpvaughn » Wed Apr 15, 2009 10:56 am

Yes, please! A real status page would be fantastic... not digging through posts.. it would be extremely simple to do... could either automate this or have someone in tech support just change switches depending on the status...

perry2009
Posts: 2
Joined: Mon Apr 13, 2009 2:58 pm

Re: April 15th 2009 Outage

Post by perry2009 » Wed Apr 15, 2009 11:54 am

Up in central NJ.

Alohabob
Posts: 3
Joined: Thu Dec 11, 2008 6:35 pm

Re: April 15th 2009 Outage

Post by Alohabob » Wed Apr 15, 2009 1:34 pm

Still red in Fredericksburg VA and I don't know if ooma even knows it. Status please.

murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: April 15th 2009 Outage

Post by murphy » Wed Apr 15, 2009 1:39 pm

Alohabob wrote:Still red in Fredericksburg VA and I don't know if ooma even knows it. Status please.
Disconnect the power from you hub for 1 minute and then reconnect it. They have been back up since before 10AM EDT this morning.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Alohabob
Posts: 3
Joined: Thu Dec 11, 2008 6:35 pm

Re: April 15th 2009 Outage

Post by Alohabob » Wed Apr 15, 2009 1:41 pm

murphy wrote:
Alohabob wrote:Still red in Fredericksburg VA and I don't know if ooma even knows it. Status please.
Disconnect the power from you hub for 1 minute and then reconnect it. They have been back up since before 10AM EDT this morning.
Did that - still red

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: April 15th 2009 Outage

Post by WayneDsr » Wed Apr 15, 2009 1:45 pm

I would power cycle modem, router and ooma just in case.
Shut power off to modem, router and ooma. Wait a minute, turn on modem and wait until all lights are up normally, turn on router (if you have one) then ooma.

Wayne

Alohabob
Posts: 3
Joined: Thu Dec 11, 2008 6:35 pm

Re: April 15th 2009 Outage

Post by Alohabob » Wed Apr 15, 2009 1:51 pm

WayneDsr wrote:I would power cycle modem, router and ooma just in case.
Shut power off to modem, router and ooma. Wait a minute, turn on modem and wait until all lights are up normally, turn on router (if you have one) then ooma.

Wayne


Tried again. Came back. Thanks.

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: April 15th 2009 Outage

Post by WayneDsr » Wed Apr 15, 2009 1:53 pm

Great!

Wayne

Lotus
Posts: 3
Joined: Thu Apr 09, 2009 9:38 am

Re: April 15th 2009 Outage

Post by Lotus » Wed Apr 15, 2009 3:06 pm

I'm still having problems in CA. I've turned everything off including my modem and then turned everything back on over time. I still have the 1, 2 trash and voice mail at solid red and the ooma light flashing red. I've had Ooma for a couple of weeks, if I had known that there were outages like this I wouldn't have bothered...

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: April 15th 2009 Outage

Post by WayneDsr » Wed Apr 15, 2009 3:25 pm

lotus:
Look back in the forum from the date your purchased ooma.
Do you see any outages mentioned?

Wayne

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