Re: ooma Service Status

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bryanlyle
Posts: 361
Joined: Mon Mar 30, 2009 4:11 pm

Re: Comments from April 13th 09 Outage

Post by bryanlyle » Wed Apr 15, 2009 4:16 am

Ooma, follow these simple instructions.

http://www.youtube.com/watch?v=yo3uxqwTxk0

still grumpy
Posts: 6
Joined: Mon Apr 13, 2009 3:00 pm

Re: Comments from April 13th 09 Outage

Post by still grumpy » Wed Apr 15, 2009 4:17 am

Maybe they didn't pay their taxes IRS is shutting down server, part of the Bernie Madoff scheme???

kirby2000
Posts: 1
Joined: Wed Dec 10, 2008 12:15 pm

Re: Comments from April 13th 09 Outage

Post by kirby2000 » Wed Apr 15, 2009 4:20 am

In Texas. This morning my Ooma box is acting similar to 4/13/09 when the Ooma network was down. Both the line 1 & 2 lights are solid red. The Ooma light is blinking red instead of solid blue. My regular internet connection is working fine.

gpochet
Posts: 15
Joined: Tue Jan 27, 2009 5:06 am

Re: Comments from April 13th 09 Outage

Post by gpochet » Wed Apr 15, 2009 4:20 am

I am at work, so I don't know if the HUB is working at home, but I just enabled the multi-ring feature to call my cell and it worked. I was also able to leave a voice mail. Something that was not possible on the 13th.

paul15000
Posts: 5
Joined: Wed Apr 15, 2009 4:17 am

Re: Comments from April 13th 09 Outage

Post by paul15000 » Wed Apr 15, 2009 4:24 am

We had a brief 5 minute outtage on monday night here on the east coast. Lasted about 5 minutes and system was back up after a power cycle. No problems at all yesterday or last night. As of 6:00 a.m. est this morning the system is down and remains down at 8:30. Got an email last night from ooma telling us everything waas back up again.

Tried calling my brother on his ooma in New Hampshire a few minutes ago using my cell phone, got thru just fine.

marcw
Posts: 11
Joined: Tue Feb 24, 2009 10:58 am

Re: Comments from April 13th 09 Outage

Post by marcw » Wed Apr 15, 2009 4:25 am

Down again in South Georgia (Douglas) Did several power recycles, lines 1 and two solid red and a red blinking tab. This is looking bad just like Monday

aerios
Posts: 1
Joined: Wed Apr 15, 2009 4:24 am

Re: Comments from April 13th 09 Outage

Post by aerios » Wed Apr 15, 2009 4:27 am

IT IS 4/15 -Dallas and OOMA is experiencing another outage. No help/no posts.............this is just getting plain silly.

DREADful red light in full swing.

clynch
Posts: 3
Joined: Mon Apr 13, 2009 4:30 pm

Re: Comments from April 13th 09 Outage

Post by clynch » Wed Apr 15, 2009 4:27 am

Out since 6am in Raleigh NC.

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edrebber
Posts: 4
Joined: Tue Mar 10, 2009 6:08 pm

Re: Comments from April 13th 09 Outage

Post by edrebber » Wed Apr 15, 2009 4:27 am

A new thread needs to be created by Oooma for the April 15 outage.

daet
Posts: 359
Joined: Sat Apr 11, 2009 5:21 am
Location: Metairie, LA

Re: Comments from April 13th 09 Outage

Post by daet » Wed Apr 15, 2009 4:27 am

gpochet wrote:
daet wrote:
parmenides wrote: UPDATE:
I am at work, so I don't know if the HUB is working at home, but I just enabled the multi-ring feature to call my cell and it worked. I was also able to leave a voice mail. Something that was not possible on the 13th.
I just tried this - I don't reach voicemail -- the same symptoms as I had with the earlier outage.

However, unlike the previous outage, I can traceroute to vpn.ooma.com (12 hops), myxprov.ooma.com (12 hops), and syslog.ooma.com (11 hops). The first two are also ICMP and UDP pingable ....

DG
Ooma customer since April 2009
Ooma equipment: Hub ; Telo + 4 handsets
Ooma service: Annual Premier subscription

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