Re: ooma Service Status

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lohertz
Posts: 372
Joined: Fri Mar 06, 2009 8:42 pm
Location: Far West Burbs, Chicago

Re: ooma Service Status

Post by lohertz » Mon Apr 13, 2009 4:59 pm

Finally got home and checked on...Had to power cycle, but it up and running.

parmenides
Posts: 27
Joined: Mon Apr 13, 2009 4:35 pm

Re: ooma Service Status

Post by parmenides » Mon Apr 13, 2009 5:04 pm

tengger wrote:for all newbees. how many times have lost your cable for a day or two. till they could fix an outage in your area??? i run voip over cable. this is a first in almost a year for ooma. still the best deal.kept it in perspective.
you dont dump your cable or land line or any other service for one glitch. i never had a problem with vonage.except the price. compared to ooma. and will not go back unless there is no ooma
Gee, thanks for the perspective.

The problem is that page one of this support thread says that the service is fully operational. It is not. Some real status would be nice.

marneman2
Posts: 1
Joined: Mon Apr 13, 2009 2:23 pm

Re: ooma Service Status

Post by marneman2 » Mon Apr 13, 2009 5:05 pm

It was not an ideal day without phone service.

However it is an ideal month when I no longer get a phone bill.

I don't think the Ooma gremlins and trolls decided to make everyone's day hell. I am sure valuable lessons were learned from today's failure. I have lost other services including power for a longer period, so this really isn't that big of a deal.

Try to put things in perspective, and I get more than what I pay for out of my Ooma service.

It would be helpful if I Ooma had the ability to forward on internet failure should anything like this ever happen again.

MrsByrns
Posts: 4
Joined: Mon Apr 13, 2009 2:50 pm

Re: ooma Service Status

Post by MrsByrns » Mon Apr 13, 2009 5:10 pm

WayneDsr wrote:mrsbyrns :
Turn your dial on the side of hub to light the blue light.

Wayne
Thanks. Wayne
And I must say I love OOMA. I put in alot of research before deciding on it and I couldnt be happier. With OOMA premier i have been able to give my family a local number to call me, now my whole family saves money just by me having OOMA. So for all the people who are wondering if it was worth it to get OOMA in the first place IT IS! People need to give OOMA a break.

yuetan
Posts: 4
Joined: Mon Mar 30, 2009 5:07 am

Re: ooma Service Status

Post by yuetan » Mon Apr 13, 2009 5:20 pm

2nd this. I lost the blue for few hours and missed my telecon time. However, when I read the thread from this forum, I felt much better - a lot of fans to support the service. Now I am back with blue - just with power-cycled reset.
tengger wrote:for all newbees. how many times have lost your cable for a day or two. till they could fix an outage in your area??? i run voip over cable. this is a first in almost a year for ooma. still the best deal.kept it in perspective.
you dont dump your cable or land line or any other service for one glitch. i never had a problem with vonage.except the price. compared to ooma. and will not go back unless there is no ooma

unit321
Posts: 20
Joined: Tue Feb 24, 2009 8:09 am

Re: ooma Service Status

Post by unit321 » Mon Apr 13, 2009 5:28 pm

Power-cycled and it's been blue for about 45 minutes, so I think everything's OK for real this time.

tommies
Posts: 862
Joined: Sun Mar 01, 2009 8:10 pm
Location: Atlanta

Re: ooma Service Status

Post by tommies » Mon Apr 13, 2009 5:34 pm

marneman2 wrote:It was not an ideal day without phone service.

However it is an ideal month when I no longer get a phone bill.

I don't think the Ooma gremlins and trolls decided to make everyone's day hell. I am sure valuable lessons were learned from today's failure. I have lost other services including power for a longer period, so this really isn't that big of a deal.

Try to put things in perspective, and I get more than what I pay for out of my Ooma service.

It would be helpful if I Ooma had the ability to forward on internet failure should anything like this ever happen again.
I'm second that.

I'm in the sixth weeks of ooma, and my phone bill went down to $99 from $192 after the port completed. Another month, I'll break even on the hardware cost. I have nothing to complain about.
tommies

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number9
Posts: 126
Joined: Wed Jan 14, 2009 6:04 pm
Location: Northern Indiana

Re: ooma Service Status

Post by number9 » Mon Apr 13, 2009 5:42 pm

parmenides wrote:
Gee, thanks for the perspective.

The problem is that page one of this support thread says that the service is fully operational. It is not. Some real status would be nice.[/quote]

What would Zeno of Elea or Socrates think of this attitude.
Are you still offline? You can ask for some tips and support here if you would like help.
It was a good perspective tengger had.
Plays PRS guitars

billsingh
Posts: 6
Joined: Mon Apr 13, 2009 5:46 pm

I am still down.

Post by billsingh » Mon Apr 13, 2009 5:48 pm

I did everything told on here and I am still down. 4 buttons are red, Red on #1, #2, play button and Forward Button. What can be the problem.

Thanks in advance
Bill

parmenides
Posts: 27
Joined: Mon Apr 13, 2009 4:35 pm

Re: ooma Service Status

Post by parmenides » Mon Apr 13, 2009 5:53 pm

number9 wrote:
parmenides wrote:
Gee, thanks for the perspective.

The problem is that page one of this support thread says that the service is fully operational. It is not. Some real status would be nice.
What would Zeno of Elea or Socrates think of this attitude.
Are you still offline? You can ask for some tips and support here if you would like help.
It was a good perspective tengger had.[/quote]

Erm, what kind of tips or support would you care to offer?

Let's see... ooma worked for the three days I've had it installed. Today it went offline. The 1&2 buttons on my hub are red. We apparently suffered a catastrophic outage. Support status says that it is all fixed now, but it is apparently not for me and for others. Turn off / turn back on does not work.

So, tips please. Let's hear 'em.

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