Stay informed with the latest ooma feature updates and service status. Note: New Topics cannot be created in this forum.
#6811 by parmenides
Mon Apr 13, 2009 4:37 pm
Dennis P wrote:For those of you who are not yet back online, please power-cycle your ooma Hub device. Pull the power out for 60 seconds and then plug it back in. Your device may need to download a software upgrade, but it should go into service shortly thereafter.


Yeah, that didn't work.

Still out in Central PA.

What's up? Had ooma for all of 3 days now... :(
#6814 by parmenides
Mon Apr 13, 2009 4:41 pm
Bobby B wrote:5:15PM PDT Update: ooma service now fully back online. If your ooma Hub has not gone back into service. please power cycle the device. Be sure to remove the power for a full minute before plugging it back in.



Not true... please post proper status.
#6816 by WayneDsr
Mon Apr 13, 2009 4:43 pm
mrsbyrns :
Turn your dial on the side of hub to light the blue light.

Wayne
#6818 by TonyB
Mon Apr 13, 2009 4:43 pm
Just got home and the Ooma had powered-off. I turned it on, after unplugging it for a little over a minute, and it went red, the powered-off again.

Anyone else getting this?

Edit - Thanks Wayne!
#6819 by nexus7
Mon Apr 13, 2009 4:45 pm
Socal: Was down mid-day, now back up (not sure exactly when). I'm sure ooma knows the fundamentals of diversity--diverse metro-area venues, diverse upstream providers, diverse COs, diverse trenches to those COs, etc. What's disconcerting is an earlier post made it sound like the problem wasn't/isn't confined to a single upstream entity from them--that might indicate something more global in nature such as DNS poisoning or a routing problem.
#6820 by WayneDsr
Mon Apr 13, 2009 4:47 pm
I heard that parts of Blackberry network were down too.

Wayne
#6823 by tengger
Mon Apr 13, 2009 4:53 pm
for all newbees. how many times have lost your cable for a day or two. till they could fix an outage in your area??? i run voip over cable. this is a first in almost a year for ooma. still the best deal.kept it in perspective.
you dont dump your cable or land line or any other service for one glitch. i never had a problem with vonage.except the price. compared to ooma. and will not go back unless there is no ooma

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