That is very common in forums to sticky a thread then updated it and continually update it from time to time.okypinoky wrote: You are joking, right?? The Service Interruption was "posted" Thu Jun 12, 2008 3:48 pm.
No one can help outages.
Things are back up when they are back up.
But stupidity like not updating the simple date of their service post - that is totally inexcusable. Period.
Not complaining - just don't make excuses for them.
That info should be right on their USERS "home page" (i.e. after you log in). Kind of like MobileMe (and we all know what kind of mess they can be!!!)
This thing paid itself off long ago and I get premiere simply to help Ooma have revenue as I dont really need the second line but aside from the cocky kids that answer the phones the Unit and service is outstanding I think Andrew Frame nailed this one but Customer Service sucks!
Once this company of only 45-50 people Might I add gets good customer service they will be unstoppable and I am sure they are working on a video unit as we speak.
The Telo offers unlimited, free VoIP calls over the Internet across the US and features a new, cordless handset offering high-def DECT 6.0 voice, a connected phonebook, mobile transfer, speaker phone and musical ringtones. The kit is expandable to six handsets and judging from the base unit, we're looking at an answering machine as well. Apparently Telo also integrates your cellphone into the mix somehow, something the current Ooma can't do. According to Rich Buchanan, Ooma's chief marketing officer, Telo "helps combine the home phone and cell phone so you can enjoy the benefits of both without any compromises." We'll figure out how once the floor show opens tomorrow. Telo will be available in the first half of 2009 for an undisclosed price.rully wrote:scorpio767er wrote:Still no service in Washington, DC
I called the Ooma line and it rings busy. They should have sent an email message to all customers letting them know what was going on.
I am also looking forward to Ooma Telo.
What's Ooma Telo?
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
I meant a status page on the ooma website homepage.lohertz wrote:Its the first post on this threadDeven wrote:Still down in NYC =T. Would appreciate a status page in the future and a detailed explanation for what happened Ooma. Thanks.
I am here in VA and am experiencing an outage issue. Tried to call ooma and get a busy signal as well.
would be nice if they put out a message to the general public or would provide a link on their website find out a system status or even an ETA for service again.