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How to set up a simple call center - blog post image

How to set up a simple call center

By Nandhini Raghunathan|October 7, 2022
One way to better accommodate your customers is by adding a simple call center. With live agents on the line, you create trust in your brand and improve customer satisfaction. If you’re wondering just how to set up a call center or what makes a successful call center, Ooma has you covered.

Getting personal: How Salesforce Integration brings you closer to your customer - blog post image

Getting personal: How Salesforce Integration brings you closer to your customer

By Natalia Casselman|August 24, 2022
In our ever-expanding digital landscape, we’re more connected than ever before—yet it’s also more challenging to build strong customer relationships, given the endless distraction and depersonalization.

Why are traditional copper landlines still working after <span class=text-nowrap>August 2, 2022?</span> - blog post image

Why are traditional copper landlines still working after August 2, 2022?

By Chris Burgy|August 23, 2022
This myth is centered around the idea that the Federal Communications Commission (FCC) ordered the mass decommissioning of the traditional landline phone system to be completed by August 2, 2022. Well, that date has come and gone, and landlines are still working!

Copper sunset isn’t stopping POTS rates from going sky-high - blog post image

Copper sunset isn’t stopping POTS rates from going sky-high

By Chris Burgy|June 27, 2022
Telecommunications carriers are pushing through unprecedented price increases for POTS lines as they prepare for the final act in a long, slow technology shift toward obsolescence for traditional twisted-pair copper-wire phone lines.

Why VoIP is better for your business - blog post image

Why VoIP is better for your business

By Husain Sumra|June 17, 2022
VoIP phone systems are a major upgrade on traditional business phone systems. It’s like comparing color TV to black and white. By making the switch, your business will instantly unlock the ability to communicate more fluidly. That’s true for both internal and external communications.

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