Ooma Business Blog

Guide to hosted phone systems

Hosted phone systems have been the system of choice for countless big and small businesses these past few years and rightfully so. Also referred to as a cloud phone system, cloud PBX, virtual PBX or hosted PBX, a hosted phone system takes the hassle out of managing an on-site phone system by delegating that responsibility to a third-party provider.

VoIP or landline phones: Which is best for your business?

But what does that technical difference mean for you, and how can it help your business? What advanced features can you take advantage of with VoIP over a traditional system? In this guide, we’ll explore how both VoIP and business landline phone solutions work and go over the advantages and disadvantages. You’ll learn whether VoIP is better for you or if your business might come out ahead with a traditional system, and you’ll be able to make the best decision for your company.

What is a POTS line?

Not sure what a POTS line is? We don’t blame you. With the recent domination of wireless and VoIP (Voice over Internet Protocol) phone services, POTS, or Plain Old Telephone Service, has become less prevalent in today’s world.

Get a good night’s sleep: Custom phone solutions help keep your hotel or motel in business 24/7

A guest is calling the front desk, but you don’t know who it is because your old PBX system doesn’t have Caller ID. Last week, a different guest complained she kept pushing “0” and the phone hung up on her, instead of transferring her to reception. You don’t even want to think about what might happen if there was an emergency and someone couldn’t call 911.

4 tips to improve your internet call quality when working from home

Working remotely requires exceptional sound quality, especially for a small business. Because your “Mr. Watson” isn’t in the next room, but across town, across the country—or even across the globe. Being able to do business successfully requires dependable call quality.