When it comes to buying a new business phone service for your small business, naturally, cost plays a significant role in the decision-making process. Compared to the fees that traditional phone companies charge or the expense of maintaining an on-prem legacy system, small businesses save money when switching to a cloud-based phone system.
With so many business phone service providers available to small business owners, choosing the right phone partner can get tricky.After all, your phone service provider is an integral part of your business communications — from the features they offer (either softphones and desk phones) to the ongoing support they provide.
If you’re looking to upgrade your existing phones with an internet-based system, do you make a complete switch to business softphones, buy new desk phones, or do both? To help with your business phone buying decision, let’s look at what the phone types offer and which configuration might fit your business.