Ooma Business Blog

The good, the bad and the future of business videoconferencing

Since the pandemic, videoconferencing has become essential. From telling people they’re on mute to juggling between platforms, we’ve all racked up plenty of experience. That’s why it’s an opportune time to look at the benefits, pitfalls and the future of videoconferencing.

7 updates add more value to Ooma Office

We’re always rolling out new ways to improve the value of Ooma Office. There have been seven recent updates, and more are on the way! Some of them are huge improvements, while others will quietly make your work life a little easier.

Ooma’s mobile app can save the day if your internet goes down

Once you’ve downloaded the Ooma Office mobile app to your iPhone or Android device, Ooma Office is always available to you. While you won’t be able to use your desk phone or computer during an internet outage, your smartphone will likely still be connected via the cell network.

How the Ooma Office Chrome Extension can save you time while you work

It’s so easy to live in your web browser. From documents to email, customer relationship systems and social media, everything you need to do in a day is right there in a bunch of tabs. But what about your phone system?

How Call Analytics can help you make better staffing decisions.

Staffing is the secret sauce of any good business. It’s not just about hiring the right people though; you also have to use their skills to take your business to the next level. There are a lot of ways to figure this out, but one approach you might not have considered is paying attention to how many times your phone rings. Of course, this isn’t easy. You could get dozens to hundreds of calls a day, so how are you expected to count them all and note the day and time?