Ooma Business Blog

8 steps to drive customer loyalty

This new white paper from ZK Research shares insights on customer experience in the digital era and describes how cloud communications can transform and support positive customer experiences.

Call Blocking on your small business phone

When your business phone rings, you could be connected with a prospective customer. However, answering the phone could also unfortunately connect you to a robocall spammer.

Call Recording is Included with Ooma Office Pro

There’s a common feeling that happens when hanging up from a business call — we wish we had a call recording so we could revisit the real-time conversation.

VoIP Phone System Features Small Businesses Need to Make a Big Impression

If you’re thinking about switching to a VoIP phone system for your small business, perhaps you’ve done some research and found a substantial amount of information

Why businesses must support remote workers to stay competitive.

Among today’s workforce, the flexibility to work from home is highly desirable, and 80 to 90 percent of the U.S. workforce would like to telework at least part of the time.