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Ooma Business Blog

Ooma joins telecom industry fight against SMS text messaging spam

By |Tuesday December 7, 2021

As if robocalls bothering us at all hours aren’t bad enough, scam artists are now attempting to abuse the SMS system with huge blasts of unwelcome and often illegal text messages.

Ooma is proud to join the telecommunications industry fight against SMS spam through a new mandatory program called The Campaign Registry. Founders of the program include the three largest mobile carriers – AT&T, T-Mobile and Verizon – and other companies in the telecommunications industry.

The idea behind The Campaign Registry, or TCR, is simple: All businesses in the United States that send text messages must sign up with TCR to verify their identity. Once the system is fully in place, carriers will be able to block text messages from parties who aren’t in the TCR database. Carriers will also be able to kick out any businesses registered with TCR if they violate the rules for responsible SMS marketing campaigns.

Of course, there’s no magic bullet to stop abuse of online communications, whether it’s spam email, robocalls or SMS blasts. But we at Ooma believe TCR is an important and valuable step in the right direction.

Ooma has already reached out to all customers of our Ooma Office business phone service who are active users of SMS texting and notified them of the need to sign up with TCR.

More information is available on our website.

Customers who aren’t yet using texting and want to add the feature should contact Ooma support, 24 hours a day / 7 days a week, at 866-939-6662.

The fight against SMS spam and robo-texting is just beginning. To our many Ooma Office customers, thanks for your understanding as we work with you to keep unwanted text messages off our phones and computers.


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