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Communications solutions custom-built for your hotel, motel or B&B.

Call 877-353-5168 to learn more.

Ooma is helping hotels large and small modernize how they interact with their guests and employees. From the booking experience to check in and check out, we provide a more efficient way to communicate with staff and customers.

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Here are just some of the valued brands who use us today:

Hampton Inn
Sheraton
Holiday Inn Express
Hone 2 Suites by Hilton
Super 8 by Wyndham
Clarion
Fairfield by Marriott
AmericInn by Wyndham
boarders
Stay Lodge
Comfort Inn
Best Western
Mandarin Oriental
Crystal Mountain
Dundee Golf Club

Ooma provides comprehensive phone service capabilities to assist the hospitality industry.

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Phone Systems

Cloud-based communications that allow your employees to service customers on a single platform from anywhere, on any device.[…more]


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Call Center

Easily customize call flows so your call center is tailored to your business. […more]


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Internet

Broadband, fiber, or wireless service to suits your business needs. […more]


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Managed Wi-Fi

Plug and play, reliable Wi-Fi with dedicated customer support. […more]


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SIP Trunking

Scalable, pay-only-for-what-you-need, solutions that integrate seamlessly. […more]


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POTS Replacement

Reliable phone service for emergency calling and more. […more]


What makes our solution better Image - phone ringing with animation

What makes our solution better:

  • Lower cost than traditional hotel phone systems
  • Easy-to-manage VoIP hotel phone systems
  • White glove installation with 24/7 support
  • No need to purchase new phones/equipment
  • Hospitality features such as wake-up calls, maid room status, call accounting, check-in/check-out and more
  • Integration with 30+ leading property management systems like Opera, Maestro, Infor, Marriott Full Service, OnQ for Hilton, WynGuest and RoomKey

Give your guests a more personalized experience.

Hotel Guest making a phone call

  • Welcome VIP guests and loyalty members with special messages and offers just for them
  • Tailor messages for different guest profiles
  • Enable guest-centric wake-up call service, voicemail management, staff level E-911 notification delivery, and call accounting
  • Inform guests of checkout procedures the day before check-out
  • Inform guests of property amenities and events
  • Notify affected guests of anticipated service impacts in the event of a maintenance issue and retract unread messages when the issue has been resolved

Give your staff the tools to manage tasks efficiently.

Receptionist at front desk image

  • Provision multi-language voicemail prompts and reset guest voicemail boxes
  • Automate housekeeping / room status updates
  • Drive personalized call and internet pricing based on guest type or group affiliation
  • Post phone call, internet and minibar charges back to the guest
  • Authenticate guests on internet billing systems
  • Notify staff of a VIP check in
  • Bill back third-party system usage
  • Generate revenue by delivering sponsored messages to convention guests
  • Ooma app on mobile with hospitality features

    Mobile app empowers staff to provide impeccable service:

    While on-the-go, hospitality staff can use the app to update room settings, including:

    • Room status
    • Minibar charges
    • Wake-up calls
    • Text-message light
    • Class of service
    • Do not disturb
    • Name display
    • Guest-centric information

    Hotel 32 | 32

    “Hotel 32 | 32 replaced its legacy phone system with Ooma Office to gain advanced features. Ooma provides services that allow small businesses to be seen as large enterprises.”

    – Matthew Werner,
    General Manager at Hotel 32 | 32

    IIG Hotels

    “We have used Ooma for over 4 years and have always found them to be a great solution for data and voice. We have incorporated them in almost every hotel we own and operate and happily recommend them to other management companies and businesses. ”

    – Kunal Patel,
    IT Manager, IIG Hotels

    Ready to switch to a cloud-based phone system?

    Front Desk:
    $19.99/month
    Guest Room:
    $5.00/month
    Volume and contract based discounts are available.

    Read a customer testimonial: How Ooma’s phone service helps drive strong reviews and repeat business.

    READ CASE STUDY

    Ready to replace your analog lines and save money?

    SIP Trunking:
    $16.95/line/month
    Includes unlimited calling to US and Canada. Volume and contract based discounts are available.

    Read our white paper: How SIP Trunking delivers a better guest experience.

    DOWNLOAD WHITEPAPER

    Call 1-866-747-6887 to request a consultation today.

    Thank you!

    An Ooma Office Sales Representative will be in touch shortly.

    877-412-9552

    Ooma Enterprise
    Ooma Enterprise

    UCaaS solutions perfectly tailored for your business.

    We’ll follow-up within one business day.

    We’ll conduct a needs analysis and design a solution built around your requirements.

    A custom quote will be generated.

    Call Sales 877-412-9552
    or  Chat
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