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Building the Blacklist: Help Us Help You End Telemarketing Calls

You know those nights when you’re finally sitting down at the dinner table after a long day of work only to be interrupted by a call from an overzealous telemarketer?

Palo Alto, CA - Friday, August 16th, 2013

Plenty of us share your frustration – but how often do you turn annoyance into action? According to a recent Wall Street Journal article, the Federal Trade Commission processes 200,000 complaints every month from people receiving telemarketing calls known as “robocalls” – a small percentage of total robocalls received.

That’s why we’re making an ongoing effort to serve as your “personal bouncer,” providing a protective barrier between you and those pesky telemarketers- including non-profits and political pollsters that do not fall under the national Do Not Call Registry. To strengthen that barrier, we’re working with both Ooma customers and government organizations to build out our Community Blacklist, a massive national database of spammers who are instantly blocked from reaching Ooma users. Most recently, in a public-private cooperative effort, we collaborated with the Indiana Attorney General’s office to incorporate the numbers of undesirable telemarketers they identified into the Community Blacklist – preventing them from reaching you.

For those of you who aren’t familiar with our blacklist features– available to Ooma Premier subscribers- here’s the scoop:

Personal Blacklist – add numbers of unwanted callers to your personal blacklist to divert, block or send their call to voicemail

Community Blacklist –by enabling the Community Blacklist, users are blocked from receiving calls other Ooma subscribers have found to be invasive

To help our “bouncers” keep telemarketers behind the velvet rope and off your phone lines, please report them to blacklist@ooma.comand we’ll investigate.

About Ooma, Inc.

Founded in 2004, Ooma creates new communications experiences for small businesses and consumers. Its smart platform serves as a communications hub, which offers cloud-based telephony and other connected services. Ooma combines PureVoice HD call quality and innovative features with mobile applications for reliable anytime, anywhere calling. The company has been ranked the No. 1 home phone service for overall satisfaction and value for five consecutive years by the leading consumer research publication. Ooma is also partnering with connected device makers to create smarter offices and homes. Ooma is available in stores and online from leading retailers. For more information about Ooma, please visit www.ooma.com or follow us on Twitter, LinkedIn or Facebook.

Ooma, Ooma Telo, Ooma Office, PureVoice and the Ooma logo are trademarks of Ooma, Inc. All other company and product names may be trademarks of the respective companies with which they are associated.

The detailed terms and conditions of Ooma's products, services, and support are fully set forth in the Terms and Conditions, available online under the "legal" tab on the bottom navigation bar of the Ooma Web site.

Vanessa Piccinini / Access Emanate Communications
(415) 844-6252

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