Compatibility with other devices

Cordless phone system

All of the phones associated with a single cordless base station will function as one phone when connected to any Ooma device. Simply plug the cordless phone base into an Ooma device. Please note that in order to get the Instant Second Line feature, you must connect a different phone or cordless base station into another Ooma device.

If you have Ooma Premier or our Enhanced Voice Mail package, it will replace your old answering machine and/or voicemail system. If your answering machine is a separate device, turn it off or disconnect it. If your answering machine is integrated into your cordless phone system, you may need to consult the phone manual to disable it. Alternatively, you can set the number of rings on your answering machine to a higher number than the number of rings required for the Ooma's voice mail to pick up (the default is set at 24 seconds).

Cell phones

If you have Ooma Premier, you can setup your Ooma system to forward to your cell phone.

Using a Fax Machine with Ooma

Please refer to www.ooma.com/fax to tips on using a fax machine with Ooma.

PBX

Although not a recommended solution, some customers have reported that the Ooma system works with their home PBX systems. Contact our customer support if you plan to install Ooma with a home PBX.

Home Phoneline Networking (applies only to the Ooma Hub)

Because the Ooma Hub uses Home Phoneline Networking (HPNA) technology to communicate to the Ooma Scout, you will need to find an alternate means to network your computers or other HPNA devices in order to use the Ooma system. The Ooma Hub will not work when other HPNA devices are connected on your home phone wiring.

Electronic entry gate

Ooma is compatible with most electronic gate entry systems.

Home alarm compatibility

If you have a home alarm system that relies on a phone line, we recommend that you use Ooma with a landline or keep a separate landline to support your alarm system.

DVR or satellite box that needs a phone line

DVRs and satellite boxes should be hooked up to a phone or internet jack without routing through the Ooma system. If you have DSL, leave your DVR or satellite box connected to the DSL filter.

Please note that use of these devices may result in charges from your local phone company, since they are not operating over your Ooma system. Rest assured, they will not impair use of the Ooma system.