Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#102781 by Clark75115
Fri Nov 02, 2012 8:41 pm
Before my phone upgraded to Ice cream Sandwich I was able to listen to Voice mail messages on my smartphone.

It is a Droid Bionic.

I upgraded to Ice-cream sandwich and now when I try to play the messages on My Ooma nothing happens. I assume its the lack of Flash support on ICS, What can I do to work around this problem.

Thanks every one
#102796 by samkatz
Sat Nov 03, 2012 6:55 am
hi Clark I'm a long time Ooma user with an android phone (samsung) which ran ICS and now Jelly Bean. I have not had that problem, so it's hard to tell what is not working

I have my messages forwarded to my gmail as attachments and then I click on "play". Not having a problem.
If this is what you do, make sure the gmail client says "show all images" when you read an e-mail from your ooma #. Send yourself some other kind of audio file to make sure that the phone is playing audio files in general. Flash should not be relevant to this, even if it was, ICS does support flash, only Jellybean does not.

Also you can direct dial your home phone, hit star, password, etc, much slower imho.

good luck
#102798 by gregg098
Sat Nov 03, 2012 7:15 am
I bought an app awhile back called WavPlayer. Very lightweight and works great with different voicemail files in emails or SMS. Although, with Ooma, the default music player always worked for me before. I bought the app to listen to work voicemails (in WAV format) but it is also nice for Ooma.
#102833 by Clark75115
Sat Nov 03, 2012 8:19 pm
The problems seems to be play voice mail from https://my.ooma.com on my Android. I could select the voice mail and click the play button then listen to the message on my android through https://my.ooma.com. Now that I have Ice Cream Sandwich that no longer works. As I said before Flash is no longer supported by new versions of Android OS and that seems to be the problem.

I think to fix the issue Ooma needs to redesign their web site and https://my.ooma.com to HTML 5 and the issue will be fixed.

Until then I guess I'll stop using SMS for notifications and switch to an email account specifically for voice mails, so I only get notification for voice mail emails not all emails.

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