Need extra help installing your Ooma Hub or Telo system? Let us know.
#68486 by kblgy
Sat Nov 06, 2010 8:28 pm
ok i see alot of posts about this so i would like to help clear something up.

if you are behing a router it seem all anyone ever says to connect to your telo is you need to hook a pc to the back of the unit. this is not true althought it will will work fo rthis http://setup.ooma.com .

instead of this all you really need to do if your telo is behind a router is get it's new ip address from your router and type it in. it's that easy. this is my ip address for my ooma http://192.168.0.190/ it is behind my router and and this is the ip my router has assigned it.

so if you have your ooma behind a router and need to access it, it's easier just to get the correct ip from your router then to keep playing with wires.

just trying to help.
#68490 by southsound
Sat Nov 06, 2010 9:03 pm
kblgy wrote:ok i see alot of posts about this so i would like to help clear something up.

if you are behing a router it seem all anyone ever says to connect to your telo is you need to hook a pc to the back of the unit. this is not true althought it will will work fo rthis http://setup.ooma.com .

instead of this all you really need to do if your telo is behind a router is get it's new ip address from your router and type it in. it's that easy. this is my ip address for my ooma http://192.168.0.190/ it is behind my router and and this is the ip my router has assigned it.

so if you have your ooma behind a router and need to access it, it's easier just to get the correct ip from your router then to keep playing with wires.

just trying to help.

Good intentions, but the reason some of us talk about connecting a PC to the Home Network port of the Telo is so they can tweak some of the settings exposed in setup.ooma.com. One of the most important ones is to set the MODEM Port MAC Address to Use Built In. This can save you lots of problems. But wait, there's more - if you want to use BlueTooth, it is enabled from the setup screen. You can check your software revision using the Status tab. You can also set up Port Forwarding from this configuration so you never have to connect your PC to the Home Network port again - you can reach it from PC's connected to your router or switch.

So yes, you can easily run your Telo or hub after your router. Many of us do. Note that in this configuration, your ooma is not able to control QoS so you may want to prioritize RTP traffic - especially if you are a gamer or do bit torrent transfers. But there are times that you will want to reach the setup pages. Stick around and read for a while. As your understanding of the ooma system grows, your posts will be more valuable.
#68507 by kblgy
Sun Nov 07, 2010 6:00 am
also southsound, i see you help out alot of people here and i am greatfull for any help i may need also.. iwas actuelly trying yo give instructions cause i found and easyier way to do it and maybe labled my post wrong.

sry for that and thank you for helping me out .
#108526 by kpsimm
Sun Apr 07, 2013 9:36 pm
In order to access the Ooma Telo's web interface that is connected to your router through the Telo's internet port you must enable the "Allow access to web interface from INTERNET port" setting found on the Advanced page.

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