whitesox33 wrote:My setup for phones is as follows:
Happy to help. Suggestions in red below.
1 phone upstairs with answering machine
You don't need the answering maching anymore since ooma comes with free voicemail and you won''t be able to retrieve mesages off-site from your old machine. ooma does not pass INCOMING DTMF that is required to access the remote features of your legacy answering machine. You will use the PHONE jack on your scout to power both the upstairs and downstairs voice line. You can place the scout either place.
1 phone downstairs with no answering machine (same line as upstairs)
1 fax machine downstairs.
You will need to use the PHONE port on the hub to connect to the fax machine. The scout does a very poor job of working with fax transmissions.
So its basically 2 phones with the same number and a fax line on a different number.
I have the old ooma core with the scout package.
What you have purchased is ideal for your needs. You will be connecting a cable from the WALL ports of the hub and scout to let them communicate. Before we can give additional advice, we need to know a few things:
- Did you choose to "integrate" your ooma with an existing landline (please say no if you can do so honestly).
- What kind of Internet service do you have - DSL or Cable?
- Are you willing to do a little "rewiring" of your phone lines if needed?
I am really confused on how to hook this up...any help would be great!....Thanks...
After we get your reply to the above questions we can give some detailed advice.
Welcome to ooma and to the forums!
whitesox33 wrote:Thanks for the reply southsound. As for your questions, I'm pretty sure I chose to use the option of "I would like to use the Ooma system with my current phone provider." I also have cable internet and rewiring is fine if it all works out in the end.
southsound wrote:whitesox33 wrote:Thanks for the reply southsound. As for your questions, I'm pretty sure I chose to use the option of "I would like to use the Ooma system with my current phone provider." I also have cable internet and rewiring is fine if it all works out in the end.
You might want to reconsider the "I would like to use the Ooma system with my current phone provider" option as it has been a great source of problems on the forum. First off, it requires you to keep your existing phone service - not much savings there. Second, it limits the normal features of ooma. Third, it makes connecting up your scout to your existing wiring much more difficult. Lastly, it makes it impossible for you to really judge how ooma will work for you after you port your number because you are never really using just the ooma device until you disconnect your existing service. You can call support and get an ooma number - then you will be able to see how well ooma will suit your needs. If you are porting your old numbers, you can even call your provider and set up call forwarding (for a small extra cost) to your ooma number so people can continue to call your old number. By the way, remember that having two separate numbers will require Premier. The good news is that it is a real bargain and also includes a free number port with your paid annual subscription.
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