tollster wrote:One more quick question, rather than running a new phone line from the other end of the house for the Ooma wall jack, is it possible to just use a spliter on the existing DSL/Phone line wall jack?
tollster wrote:Since I have limited cell phone service where I reside, I went to town, called my phone company and at 3 pm today re-established phone service.
lbmofo wrote:tollster wrote:Since I have limited cell phone service where I reside, I went to town, called my phone company and at 3 pm today re-established phone service.
In landline integration mode, you need to keep the landline/existing service live so you can feed that dialtone into the Ooma "wall" port. Without working dialtone, your Ooma in landline integration mode will not come online. In the landline integration mode, you are using your own number with Ooma with all incoming calls and local outgoing calls including toll free, 911 via your existing service. Only long distance outgoing would be via internet through Ooma.
I'd call Ooma customer support and have them change your setup to standalone (Ooma won't need a dialtone from your existing service). Get a number assigned by Ooma. Leave Wall port of Ooma unconnected.
If you want to keep your number from your previous service, you need to initiate Number Port from the Add Ons section https://my.ooma.com/products Before port is complete, you need to keep your previous service active; do not cancel your landline. Port completion would automactically cancel your existing service.
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