4123631909 wrote:Hi everyone - relatively new Ooma customer here - I think I'm just confused.... I bought the Ooma and hooked it up to my Panasonic DECT 6.0 phones (base tied into Ooma and other 3 phones throughout the house). It worked wonderfully for 2+ months until one day when it simply stopped working. Oddly, the phones ring, but when you answer it's dead. If you pick it up to make a call, there's no dial tone.
I switched out the Panasonic's base with an older phone and that phone works great. Lest you think the Panasonic died, I took it to my neighbors house and it works beautifully. So, I tried to switch it back and it still won't work.
I've spent hours on the phone with Ooma's tech support and the last rep told me that "well, this happens sometimes with the Panasonic DECT phones.... they just stop working with Ooma". I'm baffled as to why that would be.
Any thoughts? I hate having a really nice set of phones that now appear to be unusable in my home. Any help would be much appreciated.
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