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#136200 by Dennis P
Fri Oct 21, 2016 10:47 am
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Overall Service Status: OK

5/17/2017 3:30pm - Due to a hardware failure, we are seeing degraded voicemail performance for residential customers. This is resulting in delays in voicemail notifications as well as difficulty accessing voicemails on My Ooma and the Ooma mobile app. A replacement server is being brought online.

5/18/2017 8:45am - Access to voicemail from My Ooma and the Ooma mobile app has been resolved. We are still investigating the issue with delays in voicemail notifications during peak times.

5/22/2017 11:45am - The fix for the delay in voicemail notifications has been installed and the problem should be resolved.

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