We’re excited to announce today at the 2012 International CES® in Las Vegas, Nevada, that we’ve launched a new cordless handset with HD Voice call clarity and smartphone features made possible by our cloud-enabled platform.
Because Ooma is an Internet-based platform, it allows us to add innovative and useful features more typically associated with a smartphone and blend the mobile and home phone experiences. The new cordless Ooma HD2 Handset features a two-inch color screen and picture caller-ID with the ability to automatically display Facebook profile pictures and online contact lists from Facebook, Google and Yahoo. Ooma will make even more smartphone-like features available to our customers later this year through firmware updates, including customizable ringtones to help identify individuals or groups when calling.
Ooma HD2 handset users who subscribe to Ooma Premier service (optional, $9.99/month) can enjoy even more advanced features such as an Instant Second Line(TM), Multi-Ring to simultaneously ring another phone, three-way conferencing, a second personal number anywhere in the U.S., call screening via the built-in speakerphone, and the ability to send calls directly to voicemail with the touch of a button.
The Ooma HD2 Handset will be available in March 2012 at http://www.ooma.com and select retailers with an M.S.R.P of $59.99.
We’re pleased to announce today that we’re expanding into the Canadian market. Beginning today, Canadians can now choose to receive free crystal-clear calls to any phone number within Canada with the one-time purchase of the Ooma Telo. Premier subscribers in both countries can enjoy unlimited free calls between the U.S. and Canada.
Since Ooma began offering free home phone service in the U.S. with the Ooma Telo, our subscriber base has grown quickly, doubling in the last year alone. We’ve received frequent requests to bring Ooma to Canada because of the high cost of phone service there and we anticipate a healthy level of interest in eliminating expensive monthly phone bills.
Based on an average Canadian phone bill of $40/month, the Ooma Telo pays for itself in just six months and customers will save more than $200 in the first year, more than $600 in just two years and nearly $2,000 in five years.
Today, the Ooma Telo is now available at www.amazon.ca and London Drug in Canada at an M.S.R.P. of $229.99 CAD. The Ooma Telo includes a one-year limited warranty, a 30-day money back guarantee and a free 60-day trial of Ooma Premier service. Additionally, live customer service will be available by phone moving forward in both English and French.
Please see www.ooma.com/ca for more information about Ooma’s availability in Canada.
UPDATE 8/17/11 at 2:32 pm PT: As a further update, Ooma’s service was interrupted following a network outage due to an extremely rare power failure at a portion of our data center which also affected several other companies. Ooma and its data service provider are both taking steps to ensure this will not happen again.
The service interruption occurred around 5:40 a.m. PT today and was restored approximately three hours later. The service interruption caused excessive traffic to the Ooma corporate site causing a brief denial of service. Our customer support team is available to help with any isolated service issues that may persist. We sincerely regret any inconvenience this has caused our customers.
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Ooma has restored its free home phone service, following a network outage of unknown origins.
Ooma service was interrupted around 5:40 a.m. Pacific time today and our company’s corporate website was shut down by a “Denial of Service” attack minutes later, making it impossible to use the site to communicate with customers. The phone network and corporate site operate independently, but Ooma engineers are trying to determine if the shutdowns were somehow related.
Meanwhile, our customer support team is available to help with any isolated service issues that may persist. We regret any inconvenience to our customers and will share additional information as it becomes available.
Hope everyone is enjoying their summers! We, in the Ooma Engineering group, wanted to drop by and take a moment to recognize the significant contributions of the open source community in making the Ooma Telo home phone service possible. Ooma’s great value propositions, plus many of our advanced features, come from a blend of open source software with Ooma’s own developments.
Ooma Telo and our network’s infrastructure use Linux as a base operating system. We leverage BlueZ for our Bluetooth support in Ooma Telo and we use various other open source components.
We also wanted to give special recognition to the Freeswitch community. Freeswitch is a lesser-known and more modern open source soft switch that is rapidly gaining acceptance within the telecom community. We use it on Ooma Telo to provide our users with many of the advanced features sometimes found on a commercial-grade PBX, but simplified for consumers and use in the home. In our infrastructure, we have worked with the open source community to harden Freeswitch to support hundreds of thousands of users… and soon millions! This saves us the expense and overhead of using a proprietary soft switch. We appreciate the work that the open source community has put into Freeswitch, and we are proud to have contributed our own enhancements to the code base back to the community. The open source community in general, and the Freeswitch community in particular, are essential to driving innovative products and services like Ooma’s.
With that, we are pleased to announce that Ooma will be a proud sponsor of the ClueCon conference in August. ClueCon is a developer conference dedicated to fostering the advancement of these and other open source telephony applications. We hope to see you there and thank you again for your support of Ooma!
Toby Farrand
Vice President, Engineering and Operations
Are you getting tired of paying that outrageous phone bill every month? If you are ready to say “Goodbye,” “Adios,” and “Sayonara” to your phone company – well then we’ve got a cool contest to tell you about! Beginning Tuesday, June 7 at 9pm Pacific, you can enter for a chance to win Ooma phone service FOR LIFE by simply showing us how you would eliminate your phone company! Our latest contest is inspired by Ooma’s new TV commercial that’s designed as a fun “how to” for anyone who has ever dreamed of firing their phone company.
Entering the contest is easy… Just grab a camera, record a video showing us what style and approach you would use to eliminate your phone company, submit your video through the contest entry form and share it with your friends and family! Keep in mind that Ooma will select winners based on popularity and creativity. So show us something we haven’t seen (make us laugh) but please…keep it clean.
One grand prize winner will receive all of the following:
Ooma Telo
Ooma Telo Handset
Ooma Premier Service for Life
Ooma Bluetooth Adapter
iPad2 with Ooma Mobile HD Application
Two Runners-up will receive:
Ooma Telo
Ooma Telo Handset
Ooma Premier Service for one year
Ooma Bluetooth Adapter
Are you ready to eliminate your phone company?
*The contest ends on July 12 at midnight PT
*Click here for official rules
Free nationwide calling, dirt-cheap international rates, HD voice phone calls, and a cool dial tone… These are just a few of the reasons we’ve heard why our customers LOVE Ooma. So, we thought a fun way to support today’s announcement of the new 911 notifications feature would be to giveaway one-year of Ooma Premier service! Starting Wednesday, May 11, you can join the fun on Twitter by telling us what your favorite Ooma product feature is, using the hash tag #OomaPremier. Also, be sure you are following us on Twitter (@Ooma) in order to be eligible. One lucky winner will receive one-year of Ooma Premier service (a $120 value), so peace of mind with our new 911 notifications service – and so many more advanced telephony features – can be all yours. Good luck!
Twitter Giveaway Terms and Conditions:
• Contest for U.S. residents only.
• Must be following http://www.twitter.com/ooma
• Must use the hash tag #OomaPremier in tweet to be considered eligible.
• One winner will be selected at random from the pool of eligible entries.
• Please allow 2-3 weeks for processing of the 1-year subscription to Ooma Premier.
• Ooma reserves the right to cancel or modify terms of this contest at any time.
No one likes to think about home emergency situations, but in the event something does happen where emergency services are called, you’ll be the first to know with our new 911 Notifications feature – even when you’re not at home.
The way it works is simple: enter up to three email addresses or mobile phone number in the 911 Notifications area of the My Ooma control panel and you’ll be alerted by email or text message the very moment a 911 call is made from your Ooma phone number. That way, if you’ve left the kids home with a babysitter or are caring for aging parents who still live on their own, you’ll immediately know an emergency has occurred and can respond appropriately.
911 Notifications is available now to all Ooma Premier subscribers. To learn more about Ooma Premier or to enroll, please click here.
To read our press release, please click here.
One last thing: make sure you are following us on Twitter here @Ooma so that you can participate in our pending contest – one lucky winner will receive one-year of Ooma Premiere service, so peace of mind with our new 911 notifications service can be yours. Stay tuned.
The popular Ooma “Refer a Friend” program is back! Simply refer Ooma to your friends and family and they will receive $50 off the Ooma Telo, making this award-winning product available at a great price of $199.99. So, what’s in it for you, you ask? Well, by spreading the word about Ooma, for every person that uses your referral code – you will receive a $25 Amazon.com gift card, with a chance to earn up to $75 to spend however you like on the site!
Here’s how it works:
- Log in to the Refer a Friend page in My Ooma to generate referral codes you can share with your friends and family. Everyone has up to three referral codes to send out.
- When your friend uses the referral code, they will receive the $50 discount in their shopping cart.
- Once the purchase is completed, you will receive a $25 Amazon gift card! Check back in My Ooma to track how many gift cards you’ve earned!
For all the program details, visit the My Ooma Refer a Friend Page
Happy referring… and please keep reading for the fine print:
* This referral program ends on 6/15/2011. Referral codes must be redeemed by this date to be eligible for reward. Purchases must be made using the referral code and link provided to be eligible for product discount and referral reward. Please allow 3-4 weeks for processing of gift card rewards. Ooma will not be held responsible for any lost or stolen gift cards. This offer cannot be combined with any other program. Ooma reserves the right to cancel or modify the terms of this program at any time.
We’re excited to announce today at the 2012 International CES® in Las Vegas, Nevada, that we’ve launched a new cordless handset with HD Voice call clarity and smartphone features made possible by our cloud-enabled platform.
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