Comments on: ooma and Google Voice

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By: Eric McCormick

Eric McCormick — Wed, 10 Mar 2010 15:16:20 +0000

So its been about a year since this was mentioned. Are we ever going to see this get integrated?

By: Prepaid International Calling Card

Prepaid International Calling Card — Wed, 10 Feb 2010 11:08:00 +0000

I love Google Voice. There SMS feature really got me into it. I am able to send out free text messages to Bangladesh, India, and USA. It saves me some good money on my texting program from Verizon Wireless because I can use that to send now. I think Google always does a nice job of giving users what they require and need. I have discovered in the future they are integrating Voice with the Android. Plus they bought a new VoIP company which they will mix with the other two to give some excellent features. I need to get myself an Androind now haha.

By: Nathan Wells

Nathan Wells — Thu, 14 Jan 2010 06:03:17 +0000

So will this be a free upgrade to Ooma Telo users? I just bought one today and am looking forward to using it – but even more so with Google Voice integration, especially if integration was free…

Is there a date for release?

By: Chris Peck

Chris Peck — Mon, 11 Jan 2010 17:01:16 +0000

Well – it looks like the Google Voice piece is close to reality, although I don’t know when it will actually be available.
Simple question, which I’ve posted to the Ooma forums – will it require a Telo, or, will GVE work with the Hub as well. Based on previous Blog postings, I was led to think that it only required Ooma Premier (they never said the Telo would be required).

By: Chris Peck

Chris Peck — Sun, 10 Jan 2010 17:53:14 +0000

Arrgghhh – I purchased my ooma hub based on this posting – thinking that all I would need was ooma premier (which I paid for this year). Only to find out this week that the Google extensions for Ooma Premier are for Ooma Telo customers – not Ooma Hub owners. Besides that – starting today, people calling my house get a busy signal. I tried setting it to forward to my Google Voice number (which calls my cell), but, that didn’t fix anything…. Arrgg – a wasted $300!!!
Sign me – a very displeased customer!!!!

By: Lash Briggs

Lash Briggs — Mon, 04 Jan 2010 17:35:29 +0000

I am one more customer who likes the Ooma phone service, but has had the same disappointing customer service experience as many of you. My caller ID with Ooma is still incorrect after 9 months of owning the system, even after repeated support tickets.

I also purchased premiere based on the Ooma promise of rolling out Google Voice Extensions last year. When a company is selling equipment and services by publishing incorrect information, that seems very close to false advertising and fraud.

Like most of you, I want the company to succeed. If the real goal of the company is to be viable long-term, then you must fix your customer service and integrity issues.

By: Peter Kim

Peter Kim — Sun, 27 Dec 2009 18:50:42 +0000

Ooma? where are you? we want to see you have the same drive, determination, and passion for your products that google has… if you can’t keep updating, innovating, and improving both generations of ooma, and adding google voice and other features, you are going to continue losing your customers… do you even read you own blogs or update them? WE WANT you to SUCCEED! but we want to know that you want it too! Google has bought out a VOIP service, and will soon start offer free calling, how will you compete with this service starting soon, and with all the features Google voice has? I hope you make some offers to have google buy you, because they could end up saving you, or taking you out..very soon.. I hope you will be around for another 25+ years, but things are changing very quickly.. as Google knows you have to stay ahead, or your dead..

By: Ryan

Ryan — Sat, 26 Dec 2009 19:31:33 +0000

Update: Ooma support is now telling me the GV extensions will be ready “next year”. This is despite them telling me in October they would be ready before the end of 2009.

I’ve been using GV as my primary phone number. All I want from the GV extensions is the ability to make direct calls with my Ooma phone and have my GV number show on the recipient’s caller ID instead of my Ooma number.