Comments on: ooma at Best Buy L.A.

By: VBob

VBob — Sun, 07 Sep 2008 22:18:52 +0000

Hi val,

ooma doesn’t guarantee that fax will work reliably 100% of the time, however generally it does work by dialing “*99″ and with several other suggestions. If you want to learn more, try searching for article #261431 on the ooma support site: http://www.ooma.com/support

Thanks,
Bobby

By: val

val — Sat, 06 Sep 2008 04:14:09 +0000

I am still unclear if you can fax from your home fax machine with Ooma. I have heard mixed reviews.

By: scott

scott — Tue, 02 Sep 2008 01:41:17 +0000

Take a look at what google grand central was gonna do and revamp that with ooma and it would be awesome

By: scott

scott — Tue, 02 Sep 2008 01:40:15 +0000

I am also looking forwrd to call forwarding. I think if you ran with the model of a virtual pbx allowing us to upload custom greetings and hold music.

By: Steve K.

Steve K. — Wed, 06 Aug 2008 18:30:49 +0000

Ooma sounds pretty cool. Even more than forwarding I really liked the screening feature. But that is part of Premier. Kinda defeats the whole pay one fee upfront for the device and service is free after that. I guess I would probably do without it. I wish it was included in the base set of features. It would really make Ooma stand out against the other VOIP services.

By: Thomas

Thomas — Tue, 05 Aug 2008 23:35:26 +0000

Just another voice adding to the chorus of folks requesting call forwarding–I’ve ordered ooma, am looking forward to using your service, but would just about kill for, say, selected calls to be transparently forwarded to my cell when I’m away from home… Thanks.

By: VBob

VBob — Tue, 05 Aug 2008 17:32:54 +0000

Hi Graham, thanks for your question. This question actually came up in a comment for a previous blog post — here’s the link:

ooma Survey comment

Let us know if you have any other questions.

Thanks,
Bobby

By: Graham

Graham — Sun, 03 Aug 2008 05:37:44 +0000

In section 3c of your Terms and Conditions, it states:

“When you make a long-distance call, it might be directed through the Internet connection of another ooma customer to that customer’s ooma device, if your intended recipient is within the local calling area of the other customer, and from the ooma Hub device through the other customer’s local telephone service line to the recipient. Likewise, a call from another ooma customer to a recipient in your local telephone service calling area may be directed through your Internet connection to your ooma device, and from there through your local telephone service line to the intended recipient.”

What happens if a customer monitors his or her landline to listen in on other customers phone calls? Maybe I just don’t understand how Ooma’s technology works, but if people can tap into calls that are routed through landlines, it brings up some serious privacy concerns about your product.

Can you please elaborate on this?

By: VBob

VBob — Wed, 23 Jul 2008 21:06:32 +0000

Hi ming, we definitely do appreciate the referrals – we’re definitely sorry if you were somehow misinformed about the referral program. Since launch, the referral program has been setup only for purchases through Best Buy stores. Hopefully we’ll be able to expand the program to other areas and retail channels in the very near future.

Please check out http://ooma.com/referral for the details and the list of Best Buy stores that carry ooma.

Thanks!
Bobby

By: ming syu

ming syu — Wed, 23 Jul 2008 20:45:39 +0000

Referral program is only for BEST BUY so i waste time referral my friends to buy from AMAZON .. becareful about referral program! only for BEST BUY purchase not all referral will get your credit toward ooma =( oh well i’ll tell my friends to hold off..until they actually give referral credits.