Ooma Premier Overview

Basic telephone service comes with the purchase of your Ooma Telo or Hub. Sometimes, though, your busy life demands more than just the basics. That's why we've put together Ooma Premier, our package of premium calling features that make your home phone fit your lifestyle. Many of these features are unique to Ooma, and all of them are designed to make your home phone work better for you. Once you've had a taste of Ooma Premier, might just wonder how you ever lived without it!

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Calling

These advanced calling features are the heart of your Ooma Premier subscription. We've designed them to help you make the most of your Ooma telephone by seamlessly expanding your service to places no home phone has ever gone before.

	Enhanced Caller-ID Basic caller-ID gives you the incoming phone number and any information you've saved in your Contact List, which is ideal for calls from friends and family. When you receive incoming calls from numbers you don't know, however, our enhanced caller-ID can be a real life saver! We'll look up incoming phone calls in a national caller-ID database so you can always tell who's calling. Learn more.
	Enhanced Call Waiting If you've ever experienced the frustration of waiting on a call while someone else is on the phone, then Enhanced Call Waiting is the answer you've been waiting for. When the phone is in use and a second call comes in, the person on the phone will still hear the beep -- but all of the other Ooma phones will ring as well. Learn more.
	Instant Second Line™ In a busy household, all too often you find that two people want to use the phone at the same time. Eliminate those squabbles with the Instant Second Line. Whether it's an incoming call or an outgoing one, the Instant Second Line lets two people be on two different phone calls at once -- all without needing a second phone number. Learn more.
	Three-Way Conference Calling Including a third person in the conversation is a snap with our three-way conference calling feature. Whether you're conducting a business meeting or having a casual group chat with several friends, three-way conference calling will keep you connected. Learn more.
	Backup Number Even if your Internet or power goes out, you'll never miss a call. If we can't contact your Ooma device, we'll simply forward incoming calls to your backup number. Learn more.
	Google Voice Extensions (Telo Only) Seamlessly integrate your Ooma Telo with your Google Voice account to combine the best of both services. With Google Voice Extensions, you can bypass the menus for many Google Voice features and access them directly through your home phone. Learn more.

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Privacy

Your home is your haven, and your phone should work hard to keep out unwanted intrusions. We've designed an entire suite of privacy-minded features to help you take total control of your phone.

	Call Screening When you're busy, you need to be selective about which calls you take. Ooma allows you to listen in as the caller's message is played aloud through the speakers in all of your Ooma devices. If it turns out you want to take the call, just pick up the phone and start talking. Learn more.
	Do Not Disturb Everyone needs some peace and quiet once in a while. Simply press the envelope icon () for two seconds and all your calls will go straight to voicemail without ringing. You'll still see when new messages come in, but you won't be bothered when the phone rings. To deactivate Do Not Disturb, hold down the envelope icon for two more seconds. Learn more.
	Personal Blacklist Ooma can protect you from the people you don't want to talk to. Review your call logs in My Ooma and decide whether you want to add numbers to your blacklist. Calls from numbers on your blacklist will be diverted the next time they try to reach you so your phone will never ring. You have the option to block them completely, send them straight to voicemail, or play a pre-recorded message. The choice is yours. Learn more.
	Community Blacklist Harness the power of the Ooma community and protect yourself from unwanted callers before they've tried to call you. As other Ooma customers add phone numbers to their blacklists, we look for trends and add the worst culprits to our community blacklist. Combined with our algorithms for automatically detecting auto-dialers, spam calls will be blocked before they ever reach your phone! Learn more.
	Anonymous Call Blocking If you're not interested in hearing from people who won't share their identities, then Ooma will help protect you. You choose whether anonymous callers are automatically diverted to voicemail, or to a message that tells them you'll only accept their call if they'll tell you who they are. Learn more.

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Mobility

You don't spend all of your time at home, so why should your home phone? Many of our Ooma Premier features have been designed to keep you in touch with your home phone, even while you're on the go.

	Call Forwarding If you know you'll be away, you'll no longer need to worry about missing important calls. Call Forwarding gives you the option of forwarding all calls straight to another number, like your cell phone. Your home phone will never ring, so you'll never need to worry about someone else intercepting your calls. Learn more.
	Multi-Ring With Multi-Ring, incoming calls to your home phone line can simultaneously ring your cell phone. Whether you're out and about or spending the night at home, your calls will find you wherever you are. Best of all, you won't need to remember to forward your phone when you're away -- it's already taken care of! Learn more.
	*NEW* 911 Notifications Enjoy greater peace of mind when you leave your kids or elderly family members home alone with 911 Notifications. Whenever an emergency call is made from your Ooma phone, you’ll receive an email or text message to keep you informed. Learn more.
	Free Ooma Mobile minutes The Ooma Mobile app allows you to take advantage of your smartphone's 3G or Wi-Fi connection to make calls with your Ooma account. With 250 minutes of free calling for Ooma Premier subscribers and unlimited calls to other Ooma numbers, the Ooma Mobile app can be a great way to stay connected on the go while helping keep your cell phone bill in check. Learn more.

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Voicemail

Isn't it time your voicemail became more than just a message-taking service? Our premium voicemail features will add a new dimension of functionality to our standard service.

	Voicemail Notifications Have you ever called home just to check if you have an important message waiting for you? With voicemail notifications, you'll never have to wonder again -- each new message will trigger a text message or email notification to let you know you've got a message waiting. Learn more.
	Voicemail Forwarding Take voicemail notifications to the next level and enjoy the convenience of listening to your voicemail directly from your e-mail. We'll attach an audio file of the voicemail message when we send Voicemail Notifciations to your email address. Learn more.
	Send to Voicemail Need to take a message for someone else? Why fumble for a pen and paper when you can transfer a live call to voicemail by pressing the "Envelope" () button any time after you say hello. There's no sticky note to lose, either! Learn more.
	Voice-to-Text Too busy to listen to your voicemail when it arrives? With Voice-to-Text, Ooma will transcribe your voicemail messages and send you the contents in an email or text message. For a small additional monthly fee, you can choose between two service tiers. Read your message right away, and save the listening for later! Learn more.

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Personalization

The home telephone has been a household standard for decades. With Ooma, you can finally personalize your home phone in ways that have never before been dreamed up.

	Private Devices Split your Ooma into two separate phone lines. Choose a second number from any calling area in the US and set it up so that it only rings specific extensions and rolls to a separate voicemail box. You can give your kids their own phone line, or separate your personal phone from your home office. Each new number even gets its own My Ooma login to allow further customization! Learn more.
	Personal Phone Number Do your loved ones call you from out of state? Extend the benefit of free calling to them! Ooma Premier comes with a free second phone number. Pick one from their calling area so you'll just be a local call away! Learn more.
	Private Voicemail If you're not comfortable sharing voicemail messages in a family pool, Ooma can help you maintain your privacy. Set up one or more personal phone numbers, and each will come with its own voicemail box. You can set up individual passwords, custom greetings, and much more. Learn more.

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Exclusive Extras

If you've ever wanted to be a VIP, then Ooma Premier is your chance! You'll receive all kinds of special perks, just for being a member.

	Free Calls to the U.S. and Canada The benefit of free domestic calling has now been extended to both Canada and the U.S. for Premier subscribers. Learn more.
	Free Gift We truly value our Ooma Premier subscribers. As our way of saying "thank you" for enrolling in an annual subscription, we'll send you a free gift! Learn more.
	Be First in Line Do you like being in the know? Ooma Premier subscribers are frequently given sneak peaks at upcoming Ooma features. You'll learn about our up-and-coming projects before the rest of the Ooma customer base.

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