How do I unsubscribe from emails from Ooma?

When you set up your Ooma account, you have the choice to opt out of occasional emails from the Ooma team. These emails contain special offers and important information about new features, so think carefully before choosing to opt out when you activate your account.

If you’ve already created your Ooma account and you’d prefer not to receive any additional emails, click on the “Unsubscribe” link at the bottom of the most recent email you received. Once you’ve done that, we will no longer send you announcements and advertisements via email. Please keep in mind that we will still send you account notification emails, such as upcoming changes in service levels (such as the expiration of your Ooma Premier free trial) and significant software updates.

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How do I subscribe to emails from Ooma?

If you have unsubscribed from Ooma’s emails and wish to renew your subscription, you can do so by visiting: http://www.ooma.com/company/contact and signing up for the newsletter. Make sure to click on the “I currently own an Ooma system” option.

I signed up for the emails, but I’m not getting them. What should I do?

If you’re not receiving emails from Ooma, you can perform the following troubleshooting steps:

• Check your spam folder to make sure your email client isn’t categorizing our emails as spam
• Make sure newsletter@ooma.com is whitelisted on any spam programs you may subscribe to, especially programs that require a reply from new senders before allowing emails through