Going on vacation or moving with Ooma

Your life isn’t stationary, so why should your phone service be? Whether you’re taking a vacation or moving to a new home, Ooma’s flexibility will mean that you can have your home phone up and running in minutes. All you need is an Internet connection and your Ooma Hub or Telo, and you can enjoy all of the advantages of your Ooma phone system wherever you are.

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What do I need to do for my Ooma service if I am moving?

When you move, the last thing you want to worry about is your home phone service. Fortunately, Ooma makes it extremely simple! Once your high-speed Internet connection is ready to go your new house, simply set up your Ooma device following the set up instructions in the Quick Start Guide. Once you’re up and running, all that’s left to do is to make sure to update your service address for 911 purposes.

If I move to a new area code, can I change my phone number to a local number for my new location?

If you move to a new area code, you can contact customer support to request a phone number change so that you can have a local number for your new location.

Ooma Premier customers can select a second phone number in their new area code for free while maintaining their old phone number as well. This way you’ll have the convenience of having a local number for new neighbors to reach you at without having to give up the number that your friends and family already have programmed into their phones. To learn more, you may wish to see the FAQ about personal phone numbers.

What are the advantages of bringing my Ooma when I travel?

In addition to the convenience of using your home phone number wherever you are, Ooma can save you a lot of money when you travel, especially if you’re traveling internationally. In addition to free calls back to the United States, your Ooma device can call other Ooma numbers for free no matter where in the world the units are located. You’ll also have access to our competitive international rates and callings plans, saving you even more.

How can I use my Ooma when I travel?

If you have access to a wired Internet connection when you travel, you can take the convenience of your Ooma with you. Simply hook up your Ooma device to the Internet at your destination, plug in your phone, and you should be good to go!

Do I need anything special to use my Ooma Telo overseas?